IT Support Analyst – SQL (German Speaking) Job Description Template
Our company is looking for a IT Support Analyst – SQL (German Speaking) to join our team.
Responsibilities:
- Working predominantly within the German market;
- Resolving customer issues;
- Actively monitoring system using a variety of tools such as SQL and Java;
- Collaborating closely with internal departments;
- Providing 1 st and 2 nd line support to their global network of customers;
- Performing analysis on customer data and providing customers with figures.
Requirements:
- Fluent German & English;
- Confident communicator;
- You are analytically minded (Proficient in SQL);
- Highly educated to degree level – 2.1 in a STEM subject;
- Experience in a 1 st or 2 nd line application support role in a customer-facing environment;
- A strong interest in learning on the job.