Product Manager – Onboarding Job Description Template
Our company is looking for a Product Manager – Onboarding to join our team.
Responsibilities:
- Own the product roadmap and be responsible for its delivery;
- Work closely with Operations, Compliance, Sales and clients to understand needs, frictions and opportunities to increase efficiency;
- Drive increased customer conversion along the onboarding process;
- Define the vision, goals, KPIs and improvement initiatives across our onboarding and transaction monitoring programme;
- Own the delivery of new functionality end-to-end, working closely with Product Owners, Tech, Operations and other functions;
- Keep up to date with market developments, ensuring the onboarding programme is effective, efficient and scalable.
Requirements:
- Experience with complex data analysis or data-driven decision making;
- Experience working within onboarding automation, regtech and/or transaction monitoring initiatives;
- 3-5 years of experience as a project manager or product manager, having implemented new initiatives with sizable impact in a start-up or corporate;
- Understanding of software development including Agile;
- A team player – focus on the best outcome, not ego;
- Understanding of KYC requirements for a financial regulated company;
- Pro-active and able to operate at a fast-paced environment;
- Hands-on, detail and delivery oriented;
- Strong analytical skills and commercial awareness;
- Track record of managing complex enhancement programs with multiple deliverables and deadlines;
- Good communication skills and interpersonal effectiveness.