Product Manager – Onboarding

Product Manager – Onboarding Job Description Template

Our company is looking for a Product Manager – Onboarding to join our team.

Responsibilities:

  • Own the product roadmap and be responsible for its delivery;
  • Work closely with Operations, Compliance, Sales and clients to understand needs, frictions and opportunities to increase efficiency;
  • Drive increased customer conversion along the onboarding process;
  • Define the vision, goals, KPIs and improvement initiatives across our onboarding and transaction monitoring programme;
  • Own the delivery of new functionality end-to-end, working closely with Product Owners, Tech, Operations and other functions;
  • Keep up to date with market developments, ensuring the onboarding programme is effective, efficient and scalable.

Requirements:

  • Experience with complex data analysis or data-driven decision making;
  • Experience working within onboarding automation, regtech and/or transaction monitoring initiatives;
  • 3-5 years of experience as a project manager or product manager, having implemented new initiatives with sizable impact in a start-up or corporate;
  • Understanding of software development including Agile;
  • A team player – focus on the best outcome, not ego;
  • Understanding of KYC requirements for a financial regulated company;
  • Pro-active and able to operate at a fast-paced environment;
  • Hands-on, detail and delivery oriented;
  • Strong analytical skills and commercial awareness;
  • Track record of managing complex enhancement programs with multiple deliverables and deadlines;
  • Good communication skills and interpersonal effectiveness.