Production Co-Ordinator

Production Co-Ordinator Job Description Template

Our company is looking for a Production Co-Ordinator to join our team.


  • Deal with problems arising from both clients and suppliers to ensure complete satisfaction;
  • Deal with any amendments and re-proofs until client approves the proof;
  • Develop existing clients relationships to build rapport and grow business with them;
  • Check all jobs have been delivered satisfactorily, documenting feedback;
  • Chase pro-forma payment to avoid delays with the order;
  • Negotiate with suppliers to achieve the best possible solution if there is an issue with an order;
  • Progress chasing on each order to ensure it is ‘going according to plan’;
  • Email clients their proofs once they have been verified by the Account Manager;
  • Chase proof approvals to ensure deadlines aren’t compromised;
  • Despatch orders ready for invoicing, checking all final order information is correct;
  • Produce project progress reports for management and production meetings;
  • Liaise with export departments regarding the shipment of materials;
  • Ensure that packing documentation is correct and that all required parts are accounted for;
  • Liaise with Operations Project Officer on the implementation and management of projects through the Yozu works management system;
  • Liaise with the technical services division to ensure drawings and templates are provided to necessary production departments when they are required.


  • Excellent people skills;
  • Superb computer skills, such as Microsoft office and the ability to learn other software systems such as a bespoke works management system;
  • Refractory production, glass, ceramics knowledge desirable but not essential;
  • Production management skills;
  • Knowledge of production processes.