Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Receptionist Job Description Template

Our company is looking for a Receptionist to join our team.


  • Meeting and greeting clients in reception;
  • Organising lunches for meetings;
  • General administration tasks;
  • Being the main contact point for members, non-members or visitors;
  • Booking meeting rooms and ensuring rooms are set up;
  • Preparing and clearing all meeting rooms before and after meetings;
  • Meeting Rooms;
  • General cleanliness and upkeep of office and kitchen areas;
  • Responding to emails;
  • Answering the phone and taking messages;
  • Answer the telephone promptly and deal with any enquiries;
  • Monitoring external email enquiries and forwarding to the relevant department;
  • Assist with post room operations;
  • Stationary ordering and arranging maintenance / servicing of all office equipment;
  • performing check out procedure.


  • Caring nature;
  • Ability to work as part of a team and individually;
  • Excellent communication and interpersonal skills to build relationships with the team and establish rapport with visitors;
  • Organising company events;
  • General administration tasks;
  • Answering and screening phone calls;
  • Reliable, empathetic, self-motivated and enthusiastic individual who can work as part of a team;
  • Good standard of general education e.g. GCSE’s;
  • Full driving licence and access to own vehicle;
  • Proficient in using MS office;
  • Excellent Team player and able to use their own initiative;
  • Previous experience of running a reception in a medium-sized business;
  • Five GCSE passes at Grade C or above;
  • Excellent interpersonal skills, able to deal effectively and diplomatically with a wide range of people;
  • Previous reception experience.