Service Customer Advisor Apprenticeship Job Description Template
Our company is looking for a Service Customer Advisor Apprenticeship to join our team.
- Liaising with customers about any additional work required;
- Handling Customer Complaints;
- Booking/scheduling vehicle services;
- Tracking the vehicle through the workshop;
- Estimating time and costs associated with repairs;
- Interpreting customer concerns and comments and liaising with technicians;
- Responding to customer requests.
- Problem solving;
- Personal responsibility and career ownership;
- The motivation for the role/automotive and engineering interest;
- Team working/working with others;
- Willingness to learn.