Shipping Operative

Shipping Operative Job Description Template

Our company is looking for a Shipping Operative to join our team.


  • Checking original cargo related documentation including packing lists, manifests and bills of lading to make sure all customs requirements are met;
  • Liaise with a network of overseas agents;
  • Calculating and processing Duty and VAT for entries to HMRC for shipments to the UK;
  • Consulting and understanding the UK customs tariff – commodity codes, Duty rates, VAT exceptions;
  • Liaising with customers regarding any holds or delays with customs release and speaking directly to customs/port health officials to resolve issues;
  • Confirm bookings and arrange costings;
  • Manage non-EU imports;
  • Checking arrival dates for consignments coming into UK ports;
  • Cost and margin analysis;
  • Submitting details into the HMRC system prior to consignments arriving in the UK in order for the goods to clear once in the UK;
  • Investigate and plan routings for customers’ needs;
  • Registering and applying insurance requirements both for our client’s shipments and within customs entries;
  • Packing all goods that are ready for shipment;
  • To load shipments and deliveries from carrier’s transport;
  • Raise shipping paperwork in line with customer due date.


  • Experience working with large client files;
  • Excellent ability on Excel;
  • Ideally you will have experience in an import operations role before;
  • Excellent customer service;
  • Able to accurately analyse data.