Technical Specialist

Develop new or improved designs for vehicle structural members, engines, transmissions, or other vehicle systems, using computer-assisted design technology. Direct building, modification, or testing of vehicle or components.

Technical Specialist Job Description Template

Our company is looking for a Technical Specialist to join our team.

Responsibilities:

  • Evaluate the organization of team workflow to flag issue faster to the engineering team;
  • Providing quotations to customers;
  • Update and evolve team workflow’s documentation;
  • Attending and supporting technical seminars and exhibitions both on-site at customer sites and off-site;
  • Become a technical experts in our mobile app and a source of information to the rest of WhatsApp Community Operations team;
  • Deep dive on specific user pain points, gather supporting data, and partner with ENG and PM team to drive up product quality;
  • Act as the external face of the business with relevant industry bodies and associations;
  • Review and approve technical content on all artwork;
  • Handling customer complaints and reports of non-conformance;
  • Juggle multiple projects and be able to seamlessly switch between them based on what is a priority;
  • Convert centrally produced specifications to suit customisation requirements of selected local customers;
  • Ability to effectively communicate and influence internal stakeholders;
  • Manage, control and communicate technical specifications across our Retail and Professional portfolio;
  • Act as the primary link between central R&D functions and the UKI business;
  • Mentoring and advising the Technical Specialists in all product areas.

Requirements:

  • Foreign language skills would be desirable but not essential;
  • Excellent communication skills, both written and verbal;
  • Some hands-on experience in chromatography would be beneficial but not essential;
  • Good customer relationship building skills;
  • Competent in software packages – Excel, Outlook, Office 365 – with ability to learn quickly (SAP, Athena & Qlikview may also be required);
  • Degree or equivalent in Chemistry or a related subject.