Temporary to Permanent Administrator Job Description Template
Our company is looking for a Temporary to Permanent Administrator to join our team.
Responsibilities:
- Meeting and greeting of customers face to face;
- Covering additional duties in the absence of the service manager to ensure the smooth running of the service department;
- Liaising with different departments to ensure the timescales are met and keeping the customer updated;
- Supporting the sales team with client and customer orders;
- Raising purchase order forms;
- Updating the customer database;
- Maintaining the stock management system for service department stock, for spares and consumables used regularly by staff members;
- Working closely with external suppliers;
- Answering telephone enquiries regarding the servicing and repairs, transferring calls to relevant members of staff or to the website;
- Providing administration support to various projects;
- Processing orders through SAGE with high attention to detail;
- General administrative support to the team;
- Answering calls/taking messages and delivering exceptional customer service;
- Scanning and filing confidential documents;
- Updating and keeping on top of the service database, ensuring that all information is current and correct.
Requirements:
- Excellent word processing skills using Word, Excel, Microsoft Office;
- Document designing skills using Publisher or similar;
- Ability to use own initiative and work proactively in an autonomous manner;
- Excellent organisational and time management skills;
- Ability to achieve deadlines and prioritise a busy schedule;
- A good standard of education, including GCSE or equivalent qualification in maths and English;
- High attention to detail and strong IT skills;
- Good typing skills;
- Excellent written and oral communication skills.