Civil Enforcement Officer

Civil Enforcement Officer Job Description Template

Our company is looking for a Civil Enforcement Officer to join our team.


  • To check parking meters and car park equipment, and report any damage or faults;
  • To check parking tickets and issue Penalty Charge Notices (PCNs);
  • To write reports and pocket book notes;
  • To ensure drivers follow parking regulations within car parks and on public streets;
  • Patrolling designated routes within the special parking areas and roads, subject to parking regulations within the borough of Croydon;
  • On issue of PCNs, ensuring sufficient photographic evidence provided;
  • Patrolling all permitted parking places, controlled parking zones (CPZs) and designated bus routes at all times during the day and evening;
  • Issuing penalty charge notices where any vehicle is found to be in breach of parking regulations;
  • To take photographs to support the enforcement action taken, to provide unwavering evidence of the parking contravention;
  • To operate a handheld computer to issue Penalty Charge Notices (PCN) to all vehicles contravening parking regulations;
  • To authorise vehicles for removal in accordance with the removal criteria;
  • To enforce parking and footway restrictions as required;
  • To patrol a specified beat/area, the required level of times per shift, as instructed by the parking team leader;
  • To report faulty or missing street furniture, defects to parking lines and signs, and abandoned vehicles.


  • Enforcement of permitted parking places;
  • Knowledge of current Road Traffic Legislation in respect of parking.