Retail Security Officer Job Description

Retail Security Officer Job Description Template

Our company is looking for a Retail Security Officer to join our team.

To report all incidents fully by the end of the shift using the SMART system;
Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store;
Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses;
Liaise with the store management teams giving clear and concise feedback;
Monitoring the store CCTV where appropriate;
Complete retrospective CCTV reviews focusing on shrinkage;
To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards;
Dealing with any difficult situations that arise in a safe and professional manner;
Completing reports by recording observations, information, occurrences and surveillance activities using SMART;
To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions;
To protect customers and colleagues from physical and verbal abuse •To deter violence and public order offences;
To understand and always implement the ‘Ways of Working’
To deter till snatchers, trolley push outs and other bulk thefts;
To be clean, tidy and properly dressed wearing full uniform. This should also include an SIA licence (s), identity badge, which all must be valid;
To wear and activate BWCCTV in accordance with company procedures.

To understand and always implement the ‘Ways of Working’
To deter till snatchers, trolley push outs and other bulk thefts;
To protect customers and colleagues from physical and verbal abuse •To deter violence and public order offences;
Completing reports by recording observations, information, occurrences and surveillance activities using SMART;
To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions;
Dealing with any difficult situations that arise in a safe and professional manner;
To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards;
Liaise with the store management teams giving clear and concise feedback;
Monitoring the store CCTV where appropriate;
Complete retrospective CCTV reviews focusing on shrinkage;
Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses;
Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store;
To report all incidents fully by the end of the shift using the SMART system;
To be clean, tidy and properly dressed wearing full uniform. This should also include an SIA licence (s), identity badge, which all must be valid;
To wear and activate BWCCTV in accordance with company procedures.