Aftersales Advisor Job Description Template
Our company is looking for a Aftersales Advisor to join our team.
Responsibilities:
- Provide assistance to the service manager to ensure smooth running of the service desk;
- Invoicing and costing of job cards;
- Efficiently processing customer requests and ensuring correct procedures are followed;
- Processing data onto DMS and other Microsoft Office programmes;
- Liaising with other departments to ensure the customer process is smooth to ensure repeat business.
Requirements:
- Desire to learn more and progress further;
- Good organisational skills;
- Ability to prioritise workloads- both in your own and the department;
- Helpful attitude;
- Self-motivated;
- Outstanding communication skills;
- Pleasant and efficient telephone manner;
- Attention to detail.