Aftersales Advisor

Aftersales Advisor Job Description Template

Our company is looking for a Aftersales Advisor to join our team.


  • Provide assistance to the service manager to ensure smooth running of the service desk;
  • Invoicing and costing of job cards;
  • Efficiently processing customer requests and ensuring correct procedures are followed;
  • Processing data onto DMS and other Microsoft Office programmes;
  • Liaising with other departments to ensure the customer process is smooth to ensure repeat business.


  • Desire to learn more and progress further;
  • Good organisational skills;
  • Ability to prioritise workloads- both in your own and the department;
  • Helpful attitude;
  • Self-motivated;
  • Outstanding communication skills;
  • Pleasant and efficient telephone manner;
  • Attention to detail.