Retail Sales Assistant

Retail Sales Assistant Job Description Template

Our company is looking for a Retail Sales Assistant to join our team.


  • Making product sales through excellent service;
  • Delivering a consistently exceptional level of customer service;
  • Meeting individual customer service targets;
  • Helping customers to explore the Company products;
  • Maintaining personal development through internal training programs;
  • Contributing to store targets;
  • Meeting and understanding customers’ needs and desires;
  • Giving advice and guidance on product selection to customers;
  • Being responsible for processing cash and card payments, balancing cash registers with receipts and dealing with customer refunds;
  • Being involved in stock control and management;
  • Receiving and storing the delivery of large amounts of stock;
  • Reporting any discrepancies or problems to the General Shop Manager;
  • Keeping up to date with special promotions and putting up displays when required;
  • Dealing responsibly with any customer complaints, escalating to the General Shop Manager when necessary.


  • Promotions;
  • Events;
  • A team player who is able to work well as part of a close-knit team;
  • Customer Service;
  • Smart of appearance, physically fit and able to stand on their feet for long periods;
  • Sound computer literacy, able to use Word and Excel as well learn new technologies;
  • Sales.