Sales Advisor Job Description Template
Our company is looking for a Sales Advisor to join our team.
Responsibilities:
- Dealing with any and all customer issues ensuring a positive outcome for the customer wherever possible;
- Represent the organisation at trade shows and events to generate leads, increasing our profile with prospective clients;
- Responsible for achieving set targets and all other defined KPIs;
- Taking full ownership of your branch, with the ability to work independently at all times, ensuring the highest level of professionalism;
- Processing all transactions efficiently and accurately, avoiding any discrepancies that may result in a financial loss to the business;
- Taking shared responsibility for your own professional development and self-improvement and complete all relevant training;
- Maintain high stands of stock replenishment and ensure all items on display are correctly priced;
- Outbound Sales;
- Always looking for opportunities to up sell and ensure the customer is fully aware of all products/services;
- dealing with customer enquiries/queries;
- Manager dealer expectations throughout the sales process;
- Attend seminars and trade events to grow knowledge and awareness of the industry;
- Processing orders;
- Using the company computer system;
- Ordering stock.
Requirements:
- Ability to hit KPI’s and targets;
- Experience of persuading, convincing and influencing, whilst maintaining customer service;
- Polite and attentive telephone manner; must be able to build rapport and offer a fantastic customer service experience;
- A passion for exceeding targets;
- Rapport Building;
- Competent with Excel;
- Customer Service;
- A strong ability to take ownership;
- Maintaining exceptional standards – delivering a great first impression every time;
- Organised;
- Sales – following up enquiries over the phone and face to face;
- Able to work to tight deadlines;
- Professional, polite and a desire to earn money;
- Good computer skills including the use of word, excel and outlook;
- Able to pick up new software systems quickly and efficiently.