Travel Sales Consultant Job Description Template
Our company is looking for a Travel Sales Consultant to join our team.
Responsibilities:
- Meeting company sales and profit targets;
- Planning and organising fantastic holidays for them, based on understanding their needs, your product knowledge and personal travel experience;
- Working with colleagues and management towards the continued success of the company;
- Overseeing the booking process through to completion;
- Creating bespoke holiday proposals;
- Accurately amend client’s bookings;
- Organising pre-arrival arrangements for clients;
- Proving exceptional aftersales service;
- Adhering to set sales targets;
- Liaising with property owners and operators, maintaining a good relationship at all times;
- Converting enquires into bookings;
- Assist with any questions clients may have;
- Advise clients of the correct payment plan and terms & conditions;
- Attend training events, industry functions and trips. Some of these are out of the office and some are overseas;
- Quote luxury products to our clients over the telephone.
Requirements:
- IT Literate;
- Customer service and/or sales experience ideally in a contact centre or travel environment;
- Attention to detail;
- Passionate about travel;
- Target driven.