Cruise Staff Job Description Template
Our company is looking for a Cruise Staff to join our team.
Responsibilities:
- Participates with tour dispatches with the Explore Ashore Team;
- Shows an interest in and knowledge of the wider entertainment world with Guests;
- Informs Cruise Director of any complaints;
- Consistently demonstrates courteous and considerate behaviours to all guests;
- Assists as necessary in maintaining the Library;
- Engages with Guests daily and deals with any complaints and provides feedback in an efficient manner;
- Ensures all entertainment presentations and entertainment activities are delivered to the highest standard;
- Attends and hosts events as directed;
- Actively interacts and socialises with all guests;
- Promotes entertainment activities;
- Welcomes guests and assists them at all times during the cruise;
- Looks after entertainment tools and equipment;
- Ensures that the content and entertainment activities are professional and non-offensive to the audience;
- Handles complaints and queries;
- Stages and performs entertainment shows/acts.
Requirements:
- At ease with public speaking;
- Ability to speak English clearly, distinctly and cordially with guests;
- Completion of high school or basic education equivalency required;
- Ability to speak additional languages such as Spanish, French, Portuguese or German preferred;
- A recognised medical certification is required before starting to work on board;
- Ability to provide basic instruction to a large group of people;
- Computer literacy;
- All certificates as required by the STCW code for this position;
- Degree from a college or university in the theater, performance or dance preferred;
- At least 2 years’ experience as a professional entertainer (Hotels, Camping, Cruiselines, etc.);
- Working knowledge of computers, internet access, and the ability to navigate within a variety of software basic packages;
- Possess a valid passport and when possible a seaman book copy;
- Enthusiastic and creative;
- Professional certificates are an advantage;
- Proven people skills along with conflict resolution, counselling, mediating and motivational skills.