Telesales Account Manager (FTC) Job Description Template
Our company is looking for a Telesales Account Manager (FTC) to join our team.
- Dealing with enquires;
- Contacting existing clients for referrals and promoting the referral scheme our client offers;
- Regular and accurate updating of CRM (Salesforce) and other reporting systems;
- Achieve conversion targets relating to business opportunities;
- Advising contractors, agencies and end clients of Legislative, compliance, information and updates;
- Registering new clients;
- Advising contractors / agencies of Legislative (compliance) information / updates.
- Excellent time keeping and management ability with the ability to prioritise workload;
- Have strong communication and listening skills and the ability at build good internal and external relationships;
- Ability to work in a fast paced role;
- Strong written and verbal communication skills with the ability to demonstrate patience in demanding circumstances;
- Experience within a telesales environment;
- IT competency, including Word and Excel;
- To be able to work to individual and team targets;
- Experience with CRM systems.