£28.77k - £31.36k per annum
ICT 2nd Line Service Desk Technician
12 Month Fixed Term
Working Hours: 37 hours per week
Salary: Grade 5 £28,770 - £31,364
Location: Kelvedon Park
Closing Date: 22/04/2024
We have a fantastic opportunity for someone who wants to be part of a great support team...
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Full time
Fixed term contract
£35k per annum
2nd Line IT Support Technician
Are you an established 2nd line engineer with aspirations to progress further?
Do you have strong M365 and Azure... ..., with a passion to develop them?
Is a field-based, customer-focused role where your skills truly shine?
A growing...
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Casual work
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£20k - £40k per annum
...technical support and problem solving to their customers.
Salary: £20,000 - £40,000 per year... ...pro-actively support and collaborate with service providers.
Windows server 2016, 2019, 2... ...with timely updates to their cases in line with Service Level Agreements.
Complete...
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£27k - £36k per annumEstimated
...Support Engineer
We have a fantastic opportunity for a Field Service Support Engineer with solid Desktop Support, Basic networking and... ...Responsibilities
* Act as an IT administrator and assist in customer service desk support related tickets (Incidents, Service Request...
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Remote job
Shift work
£26k - £35k per annumEstimated
1st/2nd Line Support
· Excellent all-round IT skills
· SQL Support
· Helpdesk / SLA... ..., provide excellent technical and customer support, be challenged every day, and to... ...stack across Helpdesk Support, Customer Service, Software Support, SQL, Troubleshooting and...
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Hybrid work
£25k per annum
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries... .... With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
The...
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Permanent employment
Summer work
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Flexible hours
Day shift
Working Monday to Friday
£21k - £27k per annumEstimated
...resolving technical issues and providing exceptional customer support?
Our client is seeking a skilled 1st line support analyst to join their growing and dynamic... ...& Android)
Excellent phone manner and customer service attitude.
Car or motorbike will be suitable....
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£22k - £30k per annumEstimated
Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec
We are looking for an experienced 2nd Line Support technician. The ideal candidate will have experience with Windows, Networking, Intune, VOIP, Cyber Sec. Within the role you will be providing hardware and...
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Immediate start
£23k - £30k per annumEstimated
...styling, purposeful engineering and a genuine passion for the ride.
Here at Triumph, we strive to deliver a different level of customer service to our internal IT Customers, which is why we provide a higher level of technical customer support as the first point of contact...
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Holiday work
£26k - £34k per annumEstimated
2nd Line Support Technician
-Glasgow, Fully On-site
-Permanent Role
-Competitive Salary and a range of excellent benefits
Do you come from a background in IT support and are looking for a role which will allow to work on some exciting projects and propel you into the...
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Permanent employment
Full time
£21k - £26k per annumEstimated
IT Service Desk Technician - Leeds Centre - Professional Services - REF 580
This role is focused on providing first level support to the... ...Desk environment, including direct experience in a 1st line support
• 2nd line support would be desirable but not essential
• We...
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£23k - £31k per annumEstimated
...improvements and operate in a demanding, high service level environment.
This role will... ...Chase overdue incidents.
Liaise with the Line Managers to identify, diagnose and resolve... ...Requirements / Experience Requirements
~1st and 2nd Line IT Support Experience
~ Understand...
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Fixed term contract
Work at office
Rotating shift
£32k - £35k per annum
...correctly licensed and that acceptable service levels are maintained across all systems... ...IT regarding technology environment and customer needs through the defined processes.... ...environment.
Proven experience of 1st/2nd and 3rd line infrastructure support.
Knowledge of...
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£38k - £50k per annumEstimated
...world, serving approximately 69 million customers across 36,000 restaurants a day: in more... ...digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting... ...~ ITIL 3 or 4 Foundation
~2nd/3rd line support experience
We embrace diversity...
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Flexible hours
1st/2nd Line IT Support Oxfordshire Permanent Join our Client as an IT Technical Support Analyst! Provide first-line technical support for... ...trusted supplier of permanent, contract and interim recruitment services to AI, Software ERP, Engineering, Manufacturing and Commercial...
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Permanent employment
Contract work
Interim role
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£28k - £37k per annumEstimated
...Helpdesk on a permanent basis. You will be providing 1st with some 2nd Line Support to the Central London HQ and users globally in a Windows... ...needed whilst working as part of a team responsible for all ICT service-related work. It will be supporting predominantly in their EMEA...
Permanent employment
Work at office
Remote job
Flexible hours
Shift work
Weekend work
£48k per annum
.... In this role, you'll bring expert second-line capabilities to the table, covering everything... ...the agreed SLAs.
Taking charge of 2nd line application support, ensuring timely issue... ...guidance and coaching to 1st line Service Desk staff and super users
+ Developing and...
Permanent employment
Full time
Summer work
3 days week
...re on a mission to find a standout 1st or 2nd Line Technical Support Engineer - someone like... ...times and providing unparalleled service to their clients.
You'll be an integral... ...superior support experience that exceeds customer expectations.
This company is deeply committed...
£45k per annum
...market research organisation, to assist them in their search for a 2nd line IT Support analyst
This role is hybrid working two days from... ...environment, to maintain and deliver a high-quality IT service to staff.
You will be the first point of contact for all day-...
For contractors
Work at office
Remote job
Hybrid work
Holiday work
Flexible hours
£21k - £27k per annumEstimated
...printer and operating problems
Consulting and instructing users on hardware and software questions/issues
Collaborate with other IT Services Data Center and Network Infrastructure teams
Install, maintain and upgrade equipment and its associated infrastructure
Runs...
Full time
Contract work
Work at office
Local area
Remote job
£21k - £23k per annumEstimated
...Chelmsford
The firm
Birketts is a full service, UK Top 50 law firm. With a heritage spanning... ...The role is to join the Service Desk 2nd line team within a wider IT team. The IT Team... ...maintained across the team.
~Providing great customer service in a friendly, professional and...
Permanent employment
Full time
Part time
Work at office
Remote job
Work from home
Home office
Employment trial period
Hybrid work
Holiday work
Flexible hours
Working Monday to Friday
£22k - £30k per annumEstimated
...requires an individual who can:
Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution... ...the IT Knowledge Management system
Always provide excellent customer service and an excellent customer experience.
Conduct personal...
Permanent employment
Work at office
Hybrid work
£25k - £33k per annumEstimated
2nd Line Support Engineer - Wakefield - Professional Services
Job title: 2nd Line Service Desk Analyst
Other Benefits: 22 days leave, Private medical Insurance... ...with a continued focus on delivering best in class customer service.
Provide assistance with support call...
Work at office
£22k - £29k per annumEstimated
...Service Desk Engineer - 2 nd line Support I am currently looking to recruit a 2 nd line Support Engineer/ Service Desk Analyst for a leading company... ...complete installations. On a day to day basis you will own the customer requests, elicit problem details from the caller and work...
Remote job
Shift work
£26k - £34k per annumEstimated
...Service Desk Engineer – 1 st /2 nd Line Chassam Recruitment are currently looking to recruit for a Service Desk Engineer for a leading company based in... ...Desk software in order to document the interaction with customers from first contact to resolution. You need to have experience...
Immediate start
Remote job
Shift work
£21k - £28k per annumEstimated
...currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in... ...You will be bringing your IT knowledge and customer experience to provide an efficient, approachable... ...knowledge and excellent customer service, we ensure your business-critical IT and...
Work at office
Holiday work
£56.5k per annum
...Job Description
Service Desk 2nd Line Team Lead
Are you a process-driven, organised individual who wants to make real change to an IT department... ...which require rapid action.
Delivery of high-level customer/end-user experience, building relationships with non-IT stakeholders...
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Hybrid work
£29k - £38k per annumEstimated
...announce that we’re looking for a talented Service Delivery Engineer to join our wonderful... ...Service Delivery Engineer provides 1st and 2nd line Support for all services, user... ...direction.
~ liaison between the regional customers and Group Technology, with the twin aims...
Permanent employment
Contract work
Fixed term contract
Work at office
Local area
Home office
Hybrid work
Holiday work
£27.5k per annum
...NO SHIFT WORK!
Language Recruitment Services (LRS) is recruiting a French speaking Technical... ...issues promptly, with a keen focus on customer satisfaction. Utilize CRM systems to track... ...experience in technical support, 2nd line support, or helpdesk support ideal
A background...
Permanent employment
Full time
Hybrid work
£27k - £32k per annum
...Active Directory | Azure AD | Exchange | Intune | Service Desk | Hardware | Installation | JML | Troubleshoot | Second Line Support | First Line Support | Configuring |... ...a 1st Line Support Engineer looking to move into 2nd line? Or maybe you enjoy building and configuring...
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