Contact center manager jobs

 ...This pivotal position as a Customer Contact Manager within the senior management team focuses on delivering exceptional service for both the client and its clientele by effectively managing the Customer Contact team (CCT). Location: Romford Salary: £55,000 per... 

 ...Description What does a Contact Center Supervisor Do? As the Contact Center Supervisor, your role is pivotal in orchestrating resources...  ...tasks. These tasks include service level adherence, case management, customer de-escalation, and quality control for our clients’... 

 ...specialist support, we do work that matters with people who care. Contact Centre Advisor deals with queries from clients and customers in...  ...and professional manner; takes initiative with the time management and organisational skills to meet deadlines. Excellent Customer... 

 ...teams, you will drive the delivery of customer service in our Leeds contact centre by monitoring and reporting on call metrics and colleague...  ...or understaffing and report inefficiencies to Workforce Management team Day to day you will monitor and report on colleague performance... 

 ...Job Title: Contact Center Agent Contract: 03 Months Location: Ipswich, UK- Onsite The Role: Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You... 

 ...Job Opening - Contract - Redhill - Contact Centre Agent Location - Redhill (Onsite Role) Employment Type - Contract (3 Months)...  ...job description for your reference. Working in a busy call center, within a friendly and professional team. You will mainly be taking... 

Our client, well known within financial services, are seeking call handlers to work within their contact centre. You'll be the first point of contact for customers calling the organisation, taking calls that come through the helpline. Contract type: Permanent Hours: Full... 

Call Centre Advisor Job Type: Permanent (Minimum 30 hours per week) Create AWESOME bookings for our guests, ensuring a seamless and enjoyable planning experience. Provide exceptional service through phone, email, and live chat. Offer detailed information about our...

17,000 basic salary Plus bonuses ~ Early finish on a Friday ~28 days holiday ~2-week training ~ Shopping vouchers ~ Birthdays off This is a great opportunity to join a growing business with an excellent reputation who invest in their staff development and training...

Find jobs in the automotive retail industry Contact Centre AdvisorBristol£22250 basic salary with OTE £27,000 (uncapped)Monday to Friday with rotating SaturdaysAre you someone who thrives on providing exceptional customer service? Do you have a passion for the motor trade... 

 ...job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. Job Title: Contact Centre Advisor Full Time - 40 hours Permanent Shift times: You will work on a rota basis with flexible shift options,... 

 ...Working for a reputable business within the Financial Services Sector! Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in Leeds to work for a reputable business within the Financial Services Sector! This would be an excellent... 

 ...progress to a Permanent position. Dealing with enquiries and complaints Monday to Friday Training will be provided prior to start date. Must be available to do training for 3 days during the week. Please contact (phone number removed) / (url removed)#J-18808-Ljbffr

 ...quantitative targets for individuals To evaluate and proactively manage the performance of individuals and the team against all relevant...  ...regular meetings with all direct reports, in line with CPM Contact Centre standards Ensure that the team is up to date on all Campaign... 

 ...HCL are currently recruiting for a Team Leader to support contact center based in Belfast City Centre. The Customer Care Centre provides...  ...monitor to find best practices and improvement opportunities Managing the floor ensuring consistency, adherence and discipline... 

 ...monitor key performance indicators (KPIs) to measure and improve contact centre performance, including service levels, response times, and customer satisfaction. Proven experience in contact centre management in a senior management / leadership role . Leadership and... 

Customer Contact Advisor Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester,...  ..., you will deliver a Porsche Experience to match the product by managing customer calls and Porsche Cars GB correspondence in line with the... 

Per un progetto in collaborazione con un nostro cliente in ambito Insurance, ricerchiamo un Addetto / a customer service con esperienza nel mondo assicurativo. Cosa farai: All’interno di un team di lavoro con un livello di seniority diversificato, avrai un ruolo fondamentale...

 ...basis. Our Motor Claims Support Advisors provide support and manage the external engineers (motor field) team’s workload by being...  ...your role, interacting with the appropriate internal and external contacts, ensuring opportunities and threats are managed proactively and... 

 ...receive great pay, training, competitive benefits, lots of opportunity to progress, and the support of a friendly and experienced team. Managing payments and arrears, handling & resolving complaints, finding the perfect room for prospective customers & rebookers, welfare...