£29.33k per annum
..., with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
We're Curious: Proactive approach... ...regular meetings with all direct reports, in line with CPM Contact Centre standards
Ensure that the team is up to date on all Campaign...
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Full time
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Worldwide
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Working Monday to Friday
CPM International
Thame, Oxfordshire
4 days ago
£27.5k - £30k per annum
...Job Title: Quality Controller (Contact Centre)
Salary Range: £27,500 - £30,000 per annum (pro-rata for contract)
Contract Duration: 4-6 weeks
Key Responsibilities:
Listen to recorded or live customer calls to assess agent performance and adherence to quality standards...
Suggested
Permanent employment
Full time
Contract work
£35.5k per annum
...with disabilities to access affordable and reliable transportation, helping to enhance their independence and quality of life. They are looking for a Contact Centre Quality Assurance Analyst to join their team in Bristol on a 12 month FTC. What you'll be doing • Provide quality...
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Fixed term contract
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£24k - £26k per annum
...Recruit's client are looking to appoint a Quality Assurance Officer on a full time,... ...and Compliance of the internal and external contact teams are in line with the contractual Quality... ...quarterly/annual MI
Provide feedback to Call Centre Supervisor, Area Managers and Field Agents...
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Permanent employment
Full time
Contract work
Employment trial period
£27k - £35k per annumEstimated
...About Our Client
Page Group are working exclusively with a dynamic and forward thinking contact centre who are looking to appoint a new Quality Assurance Specialist.
Job Description
The Quality Assurance Specialist role will oversee all quality activities within...
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Page Personnel Sales
Leeds
5 days ago
...Motorway is the place for you!
About the role
The Head of Contact Centre will lead and oversee contact centre operations, ensuring... ...seamless and positive customer experience by maintaining high service quality standards and resolving complex customer issues.
Performance...
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Work at office
1 day week
...seamless and positive customer experience by maintaining high service quality standards and resolving complex customer issues.
Performance... ...key performance indicators (KPIs) to measure and improve contact centre performance, including service levels, response times, and...
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1 day week
Would you like to make a difference to someone’s life?
Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis?
If you said yes to these questions then this challenging yet rewarding role ...
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Job Overview /Työkuvaus
Aloitus päivämäärä: 13/05/2024
Palkka: £22,308
Sijainti: Etätyö
Vuorot: Maanantai-Perjantai, 07:45-16:15
Koulutuksen kesto: 2 viikkoa, kokoaikainen läsnäolovelvoite
Sopimus: Vakituinen
Vaatimukset: Voimassaoleva passi tehostettuja...
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...Local Authority, Aatom Recruitment has a new opportunity for a Contact Centre Manager on a 3 months contract with a possibility of further... ...to operate effectively and consistently deliver a first-class quality customer service, with a right first-time approach.
Working...
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Local area
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2 days week
3 days week
...and at
What does the team do:
The IAG Loyalty Customer Contact Centre consistently delivers outstanding Sales, Service and Fulfilment... ...Customer focused and constantly looking for ways to improve the quality and quantity of data.
Advanced Working knowledge of Tableau...
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...validity of your job application / offer you can contact our recruitment team directly via email at... ...@hcahealthcare.co.uk Job Title: Contact Centre Advisor
Location: Prestatyn, North... ...a difference in improving a patient's quality of life.”
What you’ll do:
To make appointments...
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Full time
Work at office
Work visa
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Holiday work
Flexible hours
Shift work
Rotating shift
Working Monday to Friday
...Contact Centre Advisor
Location: Head Office, Bexhill
Job Type: Full Time, Seasonal
Shift: Weekday and Weekend availability required... ...Take advantage of our 28-day annual leaves, to recharge and enjoy quality time with loved ones.
The Company:
With 64 caravan parks...
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Full time
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...will focus on moving the team forward in always delivering a high-quality service.
Job Overview
To work alongside the EAP management... ...sufficient staffing levels
To act as a clinical point of contact for external companies, attending quarterly meetings, providing...
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1 day week
Working Monday to Friday
...Marks Consulting Partners are currently looking for a Contact Centre Manager to work with one of our Housing Association clients in Central... ...Working with team leaders monitoring calls to assess and improve the quality of staff performance.
* Communicating service goals so that...
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Contract work
Work at office
Local area
£25.77k per annum
About the role
We are looking for a Contact Centre Advisor to join our Customer Services team. As a Contact Centre Advisor you be pivotal in providing a consistent, high-quality service to both internal and external customers within a call centre environment, with an aim...
Full time
Work at office
Flexible hours
£23k - £31k per annumEstimated
...We are looking for customer service focused individuals to join our team. As a Contact Centre Supervisor your role will be varied, responsibilities include coaching/mentoring, quality monitoring, driving performance, supporting projects and answering inbound interactions /...
Willis Towers Watson
Redhill, Surrey
3 days ago
Marks Consulting Partners are currently looking for a Contact Centre Manager to work with one of our Housing Association clients in Central London... ...with team leaders monitoring calls to assess and improve the quality of staff performance.
* Communicating service goals so that...
Permanent employment
Contract work
Work at office
Local area
£50k per annum
...Lead the way in plant hire excellence | Our client is seeking a dynamic Contact Centre Manager to drive success in their hire division
Ready to take charge? Apply Now and shape the future of their operations | Salary up to £50k
An unmissable opportunity to join a well...
Work at office
Holiday work
Flexible hours
Working Monday to Friday
£27k per annum
...Find jobs in the automotive retail industry Contact Centre AdvisorBristol£22250 basic salary with OTE £27,000 (uncapped)Monday to Friday with rotating SaturdaysAre you someone who thrives on providing exceptional customer service? Do you have a passion for the motor trade...
Shift work
Saturday
Working Monday to Friday
£55k - £60k per annum
Contact Centre Manager
Romford (Travel will be required to another site)
GBP55,000 - GBP60,000
This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management...
Full time
Work at office
Work from home
Flexible hours
£23.89k per annum
...standard of English? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Contact Centre offering hybrid working. If you have strong experience in a customer-facing role, you could join us here.
As a Customer...
Permanent employment
Full time
Hybrid work
Shift work
Saturday
Working Monday to Friday
£24k per annum
...you passionate about delivering the best possible customer journey?
Then this could be the role for you! Job Description
As a Contact Centre Advisor you will be working in a regulated financial services environment handling a high volume of inbound and outbound calls...
Work at office
Immediate start
Hybrid work
Shift work
Weekend work
£1,000 per month
Contact Centre Manager
Salary 40k
Commission up to £1000 per month
OTE of £52k
This is an exciting opportunity for the right individual to join our team on our GI (General Insurance) department.
Responsible for between 30 and 50 FTE + management team, you will...
£50k per annum
Lead the way in plant hire excellence | Our client is seeking a dynamic Contact Centre Manager to drive success in their hire division
An unmissable opportunity to join a well respected and expanding company as a Contact Centre Manager where you will be responsible for the...
Work at office
Holiday work
Flexible hours
Working Monday to Friday
£23k - £30k per annumEstimated
...Contact Centre Coordinator
Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week
Competitive salary,... ...after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
If you are passionate about customer...
Permanent employment
Full time
Remote job
Hybrid work
Shift work
Saturday
1 day week
Working Monday to Friday
...assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the...
Permanent employment
Local area
£23.42k per annum
...Shifts: Monday - Sunday (working 1 in 4 weekends), 7.5 hours a day between 8am - 8pm (rotating shift pattern)
The Role
Our Contact Centre is a vital part of service delivery at Unite Students. As an Advisor, you`ll be an essential part of a highly skilled team, assisting...
Holiday work
Shift work
Rotating shift
Weekend work
Sunday
Find jobs in the automotive retail industry
We’re proud to announce our Trainee Centre Manager programme; No industry experience? What we’re looking for is someone to coach them on delivering a premium, professional service. Someone that creates the boomerang effect - when...
Traineeship
Local area
Holiday work
£31k - £40k per annumEstimated
...Job Title: Contact Centre Manager
Hours: Full time - Monday to Friday
Type: Fixed term for 12 months covering Maternity... ...working with team leaders monitoring calls to assess and improve the quality of staff performance
Develop contact centre academy to centre...
Full time
For contractors
Fixed term contract
Work at office
Working Monday to Friday