What you will do in your working day

You will be shadowing other members of the administration team and assisting them with the running of the back office, including:

Handling emails.
Assisting with and writing reports.
Maintaining the database.
Writing job specifications for roles we advertise.
Learning about data protection and processing confidential data.
Applying your business administration skills to the role and bringing your suggestions and innovative ideas to the company.

The training you will be getting

This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:

Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data.
Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.
Understand how to draft correspondence, write reports and be able to review others' work.
Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a sensible and appropriate way.
Understand how to build and maintain relationships within your own team and across the organisation.
Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.
Understand how to use relevant project management principles and tools to scope, plan, monitor and report.

You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.
Apprentices will attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

Continual assessment will take place throughout the duration of the apprenticeship. The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.

The qualification achieved is Business Administrator Apprenticeship level 3.

What to expect at the end of your apprenticeship

You will progress to become a full time administrator with a competitive salary.

Apprentice Administrator FUTURE SELECT LTD