...and context of such discussions
- Contribute positively to conversations and provide regular feedback and reflections via reports/e-mails to the LEAG Chair highlighting any issues of concern as well as achievements
- Take part in ground-breaking, innovative, and evolving...
~Handling of circa 360k calls per annum through the OPG Customer Contact Centre
~Provision of operational support services (mail, scanning etc) for the whole of OPG (pre digitalisation)
~Delegated, self-contained, fee-funded, zero-based £30m+ budget