• £58k - £76k per annumEstimated
     ...Join us as a Head of Insight Effectiveness (Franchise) We’ll look to you to empower senior franchise leaders to make better, evidence...  ..., you’ll systematically embed customer insights at the heart of decision...  ...in developing actions to execute on identified growth opportunities... 
    Suggested
    Full time

    NatWest Group

    Manchester
    19 days ago
  •  ...housebuilders, our commitment to quality, customer service, and sustainability has earned...  .... Key Responsibilities Customer Experience & Journey Delivery Be the...  ...accurate reports and customer feedback insights to senior stakeholders. Quality, Reporting &... 
    Suggested

    Hill Group UK

    London
    a month ago
  • £40k - £51k per annumEstimated
     ...seeking an experienced Client Experience (CX) Manager to join their team...  ...a new team and operating at senior level with key focus on supporting...  ...services. Expertise in customer journey mapping, process redesign...  ...senior stakeholders and presenting insight-driven recommendations. A... 
    Senior
    Permanent employment

    Core Asset Consulting

    Newcastle upon Tyne
    8 days ago
  •  ...What can you expect? Fieldfisher invites enthusiastic and ambitious individuals to join us for an enriching one-day career insight experience at our Belfast Office on Wednesday 29th October 2025. This unique initiative is designed to offer an in-depth view of our Business Service... 
    Suggested
    Work at office
    1 day week

    Fieldfisher

    Belfast
    8 days ago
  • £43k - £56k per annumEstimated
     ...objectives deliver. You will put the customer at the centre with a data lens that will...  ...strategic direction for RLE in those markets Experience, Skills & Knowledge 5+...  ...to launch, analysis, and rollout of insights.  Strong working knowledge of CRO... 
    Senior
    Shift work

    Ralph Lauren

    London
    a month ago
  • £58k - £78k per annumEstimated
     ...Nottinghamshire Complaints Insight Lead About this role We...  ...We’re passionate about using customer complaints as a driving force...  ...investment Engage and influence a senior stakeholder group to inspire...  ...looking for Essential Experience with both qualitative &... 
    Suggested
    Permanent employment
    Work at office
    Immediate start
    Hybrid work
    Flexible hours
    3 days week

    Capital One

    Nottingham
    more than 2 months ago
  • £47k - £60k per annumEstimated
     ...work continues to grow, we are looking for Senior / Principal Wastewater Modellers to join...  ...e.g. ICE, CIWEM. You will have previous experience of working on projects in an urban drainage...  ...on technical excellence and deep market insights. We deal with today's challenges, but... 
    Senior
    Full time
    For contractors
    Hybrid work

    Stantec

    Bristol
    3 days ago
  • £53k - £69k per annumEstimated
     ...winning UK bank, focused on growth. Our customers include savers and businesses across...  ...looking for you! We’re recruiting for a Senior Insight Manager to join our growing Group Marketing...  ...meets regularly to share challenges, experience, and ideas to build a more equal,... 
    Senior
    Permanent employment
    Full time
    Part time
    Long term contract
    Work at office
    Hybrid work
    Flexible hours
    2 days week
    1 day week
    Working Monday to Friday

    Paragon Banking Group PLC

    Solihull, West Midlands
    2 days ago
  • £41k - £55k per annumEstimated
     ...Are you passionate about turning data into powerful insights that shape the future of customer experience? If so, we have a phenomenal opportunity for a driven...  ...clear, understandable visual formats to support executive-level decision-making within UK Financial Services.... 
    Senior
    Permanent employment
    Full time
    Long term contract
    Work at office
    Edinburgh
    11 days ago
  • £40k per annum

     ...Company Our client is a creative insight consultancy known for bringing a strategic mentality to...  ..., and about doing work that excites. They are looking for a Senior Research Executive to join their London-based team. ~&##128640; The Opportunity... 
    Senior
    Permanent employment

    Nicholson Glover

    London
    13 days ago
  • £57k per annum

     ...Work mode: Hybrid (at least 2 days per week in the office) Salary: £57 000, annual bonus, benefits Overview: The Consumer Insights Senior Scientist plays a key role in translating consumer insights into impactful product, packaging, and innovation strategies click... 
    Senior
    Permanent employment
    Work at office
    Hybrid work
    2 days week

    Mars

    Slough, Berkshire
    13 days ago
  • $180k - $230k per annum

     ...Our client is looking for a Senior Director of Customer Experience to elevate their customer engagement and satisfaction efforts. In this strategic role...  ...To learn more about the company, please visit Keller Executive Search’s website: Key Responsibilities: Develop... 
    Senior
    Remote job
    Permanent employment
    Local area

    Keller Executive Search International

    USA
    more than 2 months ago
  • £30k - £39k per annumEstimated
     ...this role, you’ll partner with assigned customers to help them build their winning workforce...  ...conversations stratégiques sur les data insights, les KPI, la valeur et le succès global....  ...and French. ~5+ years of prior experience in a customer facing role with accountability... 
    Senior

    iCIMS

    Holborn, Greater London
    14 days ago
  • £42k - £56k per annumEstimated
    MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands,...  ...boost engagement, and help with faster execution. For over a decade, consumer brands...  ...been using MoEngage to power digital experiences for over a billion monthly customers.... 
    Senior
    Full time
    Worldwide

    MoEngage

    London
    more than 2 months ago
  • £36k per annum

     ...client is a globally recognised healthcare insight and strategy agency committed to tech-...  ...As a Senior Research Executive, you’ll play a pivotal role in project...  ...senior team members, you’ll gain the experience and autonomy to lead smaller projects... 
    Senior
    Permanent employment

    Nicholson Glover

    London
    more than 2 months ago
  • £43k - £56k per annumEstimated
     ...are seeking expressions of interest from Senior Wastewater Network Modellers to join us in...  ...e.g. ICE, CIWEM. You will have previous experience of working in an urban drainage environment...  ...on technical excellence and deep market insights. We deal with today's challenges, but... 
    Senior
    Full time
    For contractors
    Work from home
    Hybrid work
    Flexible hours

    Stantec

    Derby, Derbyshire
    1 day ago
  •  ...work gets done is changing - and Customer Success is at the heart of that...  ...feedback into actionable insights. Help build and refine our Customer...  ...Account Management, or related experience in a high-growth B2B SaaS environment. Account Executives with experience owning full... 
    Senior
    Work at office

    Legora

    London
    21 days ago
  • £53k - £71k per annumEstimated
     ...As a motivated and tech-savvy Senior Client Success Manager, you...  ...Requirements As a Senior Customer Success Manager, you will be...  ...work closely with the Account Executives in your region, collaborating...  ...Leadership: Leverage your extensive experience to mentor and support other... 
    Senior
    Work at office
    Remote work
    Work from home
    Flexible hours

    StructureFlow

    London
    more than 2 months ago
  • £46k - £60k per annumEstimated
     ...Job Title: Sr Customer Success Manager Location: UK/Europe Remote...  ...Position Overview:   The Senior Customer Success Manager (Sr....  ...Quarterly Business Reviews, Executive Business Reviews, and Proof of...  ...ensure exceptional customer experiences. Develop and share best practices... 
    Senior
    Full time
    Remote work
    Flexible hours

    Akka

    United Kingdom
    19 days ago
  • £44k - £57k per annumEstimated
     ...water distribution points for customer use. We support our clients throughout...  ...an exciting opportunity for a Senior / Principal Water Resource...  .... What you can bring: Experience working in the UK water...  ...processes. Our work gives us early insight into major work programmes. We... 
    Senior
    Full time
    Work at office
    Local area
    Remote work
    Overseas
    Flexible hours

    AtkinsRéalis

    Derby, Derbyshire
    1 day ago
  • £33k - £46k per annumEstimated
     ...Senior Customer Success Manager Location: UK Hybrid We’re seeking a Senior Customer Success...  ...to harness Ometria’s Customer Data and Experience Platform to deliver amazing experiences...  ...the data unification and customer insight of a CDP with an experience platform, letting... 
    Senior
    Full time
    Work at office
    Hybrid work

    Ometria

    London
    more than 2 months ago
  • £49k - £64k per annumEstimated
     ...integrated Mobility & Convenience (M&C) customer experience (CX) strategy for customers across B2C,...  ..., touchpoints, segmentation and other insights. You will be responsible for innovating...  ...across markets. Champion the execution of the CX vision and comprehensive customer... 
    Full time
    Temporary work
    Long term contract
    Relocation package
    Work at office
    Local area
    Remote work
    Hybrid work
    Flexible hours

    bp

    Spean Bridge, Highland
    1 day ago
  • £48k - £62k per annumEstimated
     ...Clienteling strategy, ensuring exceptional client experiences that reflect our luxury brand standards....  ...initiatives within the flagship store Execute clienteling strategies with precision in...  ...client engagement metrics and provide insights on team performance Ensure exceptional... 
    Senior
    Day shift

    Ralph Lauren

    London
    20 days ago
  • £57k - £74k per annumEstimated
     ...Job Title: Senior Client Success Manager Department: Accounts...  .... You will own the strategic customer relationship post-onboarding...  ...~ Use data and usage insights to spot trends, preempt risks...  ...have: Minimum 5+ years of experience as a CSM in a SaaS company... 
    Senior
    Full time
    For contractors
    Long term contract
    Work at office
    Hybrid work
    Flexible hours
    2 days week
    3 days week

    Datamaran

    London
    6 days ago
  •  ...omnichannel programmatic advertising and real-time insights for the world’s biggest brands, such as...  ...-party cookies. Captify brings brands more customers, publishers greater yield and consumers the most relevant digital experiences. OUR CULTURE AND VALUES Here at... 
    Senior
    Long term contract
    Work at office
    Work from home
    Holiday work
    Flexible hours

    Captify

    London
    a month ago
  • £200 per day

     ...SALT is looking for an experienced social-listening and digital-insights specialist who can manage a global team of 8 freelance analysts...  ..., and visualising results What you’ll need: Strong experience in digital insights and social-listening, ideally in fast-moving... 
    Senior
    Contract work
    Freelance
    Immediate start
    Hybrid work

    Salt Search Ltd.

    London
    a month ago
  • £42k - £54k per annumEstimated
     ...KPI’s Lead and support the Customer Resolutions Co-ordinator/s...  ...reporting function Provide insight reports to various stakeholders...  ...will improve the customer experience or organisational performance...  ...Board, Performance Committee and Executive Management Team Analyse... 
    Full time

    The Sunrise Recruitment Ltd

    Sutton, Greater London
    5 days ago
  •  ...We are looking for a Senior Account Manager to join our Client Services...  ...’ brand(s), category and customers Leading a team to...  ...projects Leading and owning insights and monitoring projects, ensuring...  ...Requirements Experience account handling, creative development... 
    Senior
    Permanent employment
    Contract work
    Fixed term contract
    Work at office
    Hybrid work
    Flexible hours
    2 days week
    3 days week

    1000heads

    Soho, Greater London
    a month ago
  • £67k - £87k per annumEstimated
     ...Overview The Senior CX Manager is an integral role for customer transformation at Ralph Lauren, responsible...  ..., is responsible for shaping and executing strategic customer-focused...  ...data-driven, multi-channel experiences across all customer touchpoints,... 
    Senior
    Contract work

    Ralph Lauren

    London
    14 days ago
  •  ...Senior Manager, Retention & Loyalty Vauxhall We have an exciting...  ...strategy, driving retention, customer lifetime value and brand...  ...deliver a personalised customer experience. Collaborate with our Senior...  ...based on performance. Design, execute, and present quarterly... 
    Senior

    Zapp

    London
    a month ago