Crematorium Assistant - Fixed Term

Crematorium Assistant
Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis.
40 hours per week
Our core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required. From £26,842 per annum (pro rata) + £500 salary uplift after qualification (pro rata) + Company performance bonus + Benefits
9 month Fixed term contract to cover maternity leave
Langstone Vale Crematorium

We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.
With full industry training provided, along with ongoing learning and career development, this is an opportunity to build a rewarding career in a role where every day is different and the work you do has a genuine and lasting impact on the families and communities we serve.
No two days will be the same as each family and service are uniquely personal. Cremation – You’ll be fully trained and work towards an accredited FBCA qualification under supervision and guidance from experienced colleagues. You will need to be able bodied as there will be manual handling involved in this process. PPE will be provided for your safety. Some of our sites also have burial grounds so you could also be involved in these services if applicable.
Chapel - Preparation of the chapel hall before each service and welcoming the families and Funeral Directors attending and directing them to their seats. Ensuring the correct music / visual tributes are played, orders of service are in place and offering support as required.
Administration - Answering the telephone with great customer service skills, using Chronicle / Word / Excel, helping families with queries / collection of ashes / planning a service to showing a family around the grounds to view memorial options.
Ad hoc work – for example some basic gardening, getting involved in a Christmas service or making sure the site is tidy and presentable.
This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for.
Able to commit to a 9 month fixed term contract to cover maternity leave.
Any previous bereavement / funeral industry experience would be beneficial (Crematorium Assistant / Crematorium Technician / Funeral Operative / Funeral Arranger etc) however not essential as full industry training is provided.
Other suitable backgrounds could include Retail, Hospitality, Care, or other Customer Service orientated industries where making a difference to others is important.
You will need to be able bodied as manual handling will be part of this role. PPE will be provided for your safety.
Flexible in approach to working hours.
Good level of IT skills and comfortable with Word / Excel and emails.
If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve.
32 days holiday (Includes 8 days bank holiday) Pro rata

• £500 salary increase (pro rata) after completing FBCA Accredited cremator training
• Life Assurance
• Access to a wide range of retail discounts and wellbeing support
• Pension scheme
• Employee Assistance / Occupational health support Program
• Free Cremation benefit for Immediate family
• Enhanced maternity & paternity pay
• Recognition scheme
• Smart uniform and PPE provided
• Free parking