Regional Cleaning Operations Manager

Operations Manager
Is a Multi-award-winning commercial cleaning & facilities management company, with an expert focus on high-end commercial clients, from luxury retail to education, corporate offices, and even royalty. Having started as a family business over 20 years ago, it now employs over 1,400 people and has over 600 sites across the UK, from Scotland to Southampton. Our reputation is based on a strong emphasis on sustainability, fair pay (Real Living Wage), care for its people, and innovation.
A demanding office-based, operational management role for someone with patience, energy, and stamina. There is also an opportunity to grow within the business, for ambitious candidates wanting career progression
Support the Operations Department and Operations Director.
Planning and Dispatch

• Assist with creation of quotations for services
• Manage the company’s store room – equipment and supplies
• Reporting to the Service Support Manager
• Liaising with customers, supervisors and the client directly
• Team Management
• Production and Management of the Planning and Helpdesk rostering, working alongside the Helpdesk Assistant
• Training new members of the Helpdesk Team in the use of key business systems as required

Office:

• Greet visitors to the building – receive and manage deliveries
• Manage utility room – run washing machine & dryer daily
• Manage store room – restrict access and always keep tidy
• Provide client support as directed by operational directors

· Area Supervisors:

• Meet weekly to process paperwork – for billing and payroll
• Carry out weekly checks on company vehicles (including Area Operations Managers)

Liaise daily with operational directors
· Attend management meetings as required

Excellent telephone manner

• IT literate (MAC and PC) – good knowledge of Microsoft Office, Internet Explorer
• Previous cleaning management experience required (3+ years)
• Competent levels of planning and organization
• Spanish / Portuguese language skills an advantage A fantastic salary with great company perks.

£32k - £35k depending on experience