A growing managed services provider is looking to appoint an MSP Field Engineer to support clients across a range of industries. This role combines customer-facing support with technical project work and infrastructure maintenance. Deliver technical support to a broad client base.
Manage incidents through the support system.
Troubleshoot networking and server issues.
Install and support hardware and software.
Escalate service-impacting issues appropriately.
Support critical incidents and planned maintenance.
Salary: £30,000 - £40,000 per annum, depending on experience.
~40 days' annual paid leave.
- Experience with Cyber Essentials and GDPR security standards, including implementation (mandatory) .
- Microsoft 365 expertise covering Email, SharePoint, Teams and OneDrive (mandatory) .
- Familiarity with Intune, RMM platforms and telephone systems.
- Strong networking knowledge covering routers, switches, APs, DHCP, DNS, TCP/IP, firewalls and VLANs.
- Ability to work effectively with external IT and service providers.
- Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
- Knowledge of Windows 10, Windows 11 and Mac.
Vacancy posted a month ago
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