Are you passionate about helping people and delivering great service? At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.
We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Starting rate £13.52 per hour (£26,363 per annum), increasing to £13.69 once full training has been completed (Includes London Weighting Allowance)*
Job Type: Full Time - 37.5hrs
Flexibility: Full flexibility from Monday to Sunday is required
The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are based on performance against key KPIs.
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.
Assist customers with a range of services including pawnbroking, retail sales, and financial products
Maintain high standards of compliance and store presentation
Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required
Store Colleague Job Description
Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T .
A DAY IN THE LIFE OF A H&T STORE
At H&T, we’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression.
We recognise and reward your commitment too with a salary increase upon successful completion of your training, and 94% of our store colleagues reach the next salary stage within 15 months of joining us.
30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Generous staff discounts – up to 25% off jewellery and high-end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.
£27k - £28k per annum
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