Guest Services Admin(Maternity cover)
Be the friendly face that welcomes guests, making their first impression unforgettable from check-in to check-out.
Handle check-ins, check-outs, and everything in between with ease, helping guests settle in seamlessly.
Be the go-to person for guest questions, whether it's the best brunch spots nearby or directions to local attractions.
Process bookings and payments with precision, ensuring every detail is spot-on for a hassle-free stay.
Work with housekeeping and maintenance teams to quickly handle guest requests and keep everything running smoothly.
Keep the front desk looking sharp, creating an inviting and professional vibe for every visitor.
Manage daily tasks like calls, emails, and reservations with efficiency, staying cool under pressure.
Go the extra mile for special requests, adding that extra touch to make guests' stays memorable. A welcoming personality who loves connecting with people and making their day brighter.
Strong communication skills, comfortable chatting with guests and coordinating with team members.
Sharp attention to detail, especially when it comes to handling guest needs and reservations.
A problem-solver who can think on their feet, handling any situation with a positive attitude.
Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
High energy and adaptability, thriving in a fast-paced environment where no two days are the same. At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year And much much more!
- £30k - £39k per annumEstimated...The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Assistant, you'll not only be the person they rely on to handle check-in and check-out, prepare, and serve them food and drink, but you'll also offer local...SuggestedNight shift
- £35k - £46k per annumEstimatedOperational Support Services – Freshdesk Assistant Application Deadline: 9 October 2026 Department: Operational Support Service Employment Type: Permanent Location: Edinburgh DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB. AAB is a leading professional...SuggestedPermanentFull-timeInterimHybrid workingOn-siteFlexible hours
- £29k - £39k per annumEstimated...ensure an exceptional experience for every guest. The Grand Café Supervisor will be... ...maintaining consistently high standards of guests service, food quality, presentation, cleanliness,... ..., and performance management. Assist with opening and closing procedures, daily...SuggestedFull-timeFlexible hoursRotating shiftsAfternoon shift
- £26k - £34k per annumEstimated...achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the... ...during shifts. Essential Functions Provide excellent guest service by discovering guest's needs and acting on these needs promptly,...Suggested40 hours/weekPermanentFull-timeFlexible hoursShift work
- £51k - £66k per annumEstimated...provide strategic and operational leadership for the Front Office operation, leading and inspiring a team of Front Office Associates, Guest Services Associates and Duty Managers. You will be responsible for creating a culture of accountability, engagement and exceptional guest...SuggestedPermanentFull-timeFlexible hoursNight shift
- £39k - £51k per annumEstimated...The Assistant Front Office Manager will work together with the Front Office Manager on supervising and directing the Front Office and Guest Services Associates as well as Duty Managers and make adjustments as needed to ensure all standards are maintained and adhered to at all...PermanentFull-timeOn-siteShift workNight shift
£32k per annum
...Vertu Hyundai Edinburgh West Are you passionate about delivering exceptional customer service and building lasting relationships? At Vertu Hyundai Edinburgh West , we have an exciting opportunity for a Service Advisor to join our successful and customer-focused aftersales...Long-term contractFull-time£25.16k - £30.08k per annum
...Job Title : Service Administrator (Support Line) Reference number: CF26-60 Division: Children and Family Services Location: Edinburgh... ...of telephone, webchat and digital support channels. Assist with service performance reporting, data quality checks, case closures...Long-term contractPermanentFull-timeTemporaryHybrid workingFlexible hoursRotating shifts£25k per annum
...We’re looking for a Creative Services Consultant to join our Group Brand and Marketing team. If you’re looking for a new challenge with an organisation committed to putting customers first, aiming high and working together, you’ll thrive here. Job Type: Secondmen t...Part-timeTraineeshipInternshipHybrid workingFlexible hours£31k - £36k per annum
...We are recruiting for a Client Services Associate to join an established wealth management business, supporting Financial Advisers and delivering a high-quality service to clients. The Role Process new business, investments, withdrawals, switches and rebalances Support...Permanent£13.45 per hour
...Retail Service Advisor, 24hrs, Edinburgh St James Virgin Media View all jobs ~ Edinburgh ~£13.45 per hour ~ Permanent ~ Part-time 10 hours ago Make moments matter. Be the reason someone chooses to stay connected. Who we are At Virgin Media O2, we're...Hourly payPermanentPart-timeShift work- £64k - £82k per annumEstimated...Who we are looking for State Street Account Services Implementation team is seeking a versatile individual with strong client relationship... ...with the support of test plan development and test scripts Assist individual client implementation efforts specializing in Front and...Full-timeImmediate startFlexible hours
- £28k - £37k per annumEstimated...Investor Services Officer 6 month FTC Edinburgh Hybrid £Competitive + excellent benefits Are you highly organised, detail-focused, and looking to grow your career in financial services operations? Do you enjoy problem-solving, working with data, and ensuring processes...Full-timeFixed-term contractHybrid workingFlexible hours
- £86k - £115k per annumEstimated...The Services Sales Consultant (SSC) plays a critical role in shaping the implementation journey for prospective and existing clients across the EMEA region. This role partners closely with Sales to define, position, and sell professional services delivered by Addepar and Addepar...Remote
- £22k - £25k per annumEstimated...management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in... ...: viewings, following up on enquiries and sales conversions. Assists with summer Community preparations, including move-in and move-out...Part-timeSummer workImmediate startFlexible hours
- £25k - £33k per annumEstimated...Scotmid - Customer Service Assistant Location: Edinburgh Type: Permanent Hours: Full-time Posted: 7 hours ago Scotmid food's aim is to be Scotland's preferred community convenience retailer and a key factor in achieving this is through our people. Our...PermanentFull-timeFlexible hoursNight shiftEarly shift
- £22k - £28k per annumEstimated...Overview Job Summary Customer Services Lead Agent (Ryanair) Contract: Permanent Hours: 37.5 per week, monday - sunday (shifts) Working Pattern: Likely to be 6 on 3 off To provide professional supervision on a shift basis to the Passenger Service team to ensure...PermanentFull-timeOn-siteImmediate startFlexible hoursShift workNight shiftWeekend workAfternoon shift
£27k - £28.5k per annum
Customer Service Specialist - Billings & Bank Feeds Department: Support Employment Type: Permanent - Full Time Location: Edinburgh... ...with our customers. Day to day you’d be helping users by: assisting customers over the phone, messaging and email with the following...PermanentFull-timeSummer workBank staffHybrid workingOn-siteRemoteWork from homeMonday to FridayFlexible hours£28.8k - £30k per annum
...identify customer needs and deliver positive outcomes. Taking ownership of customer journeys, you'll provide a personalised and contained service while helping customers make the most of their retirement savings and achieve their longer-term goals. Working closely with...Long-term contractPermanentFull-timePart-timeHybrid workingOn-siteFlexible hours£14.51 - £21.68 per hour
...Customer Service Operative Edinburgh Bus Station Shift Pattern: 7 days on, 3 off. Then 7 days on 4 off. Working on rotation between 06... ...and areas of the bus station are in a safe and clean condition Assist in managing/developing and improving services and facilities at the...TemporaryMonday to FridayFlexible hoursShift workWeekend workWeekday work- £35k - £45k per annumEstimated...procedures, identifying opportunities for greater efficiency Assist with ad hoc projects and administrative tasks as required, demonstrating... ...not essential Previous experience working within financial services preferably within financial planning or wealth management...PermanentFull-timeHybrid working
£10.5 - £11 per hour
Customer Service Operative WHAT WE DO Citizen Ticket is a self-service event ticketing platform that provides online payments and ticket management tools to thousands of events organisers throughout the UK. WHY WE DO IT We believe ticketing can be turned into a force for...Hourly payLong-term contractTemporaryOn-siteWeekend work- £26k - £33k per annumEstimated...Our company is looking for a Customer Service Representative (CSR) to join our team. The ideal candidate will provide excellent customer service, assist with daily customer needs, and ensure transactions and requests are handled accurately and efficiently. Responsibilities...Remote jobWork from homeFlexible hours
- £27k - £34k per annumEstimated...World Courier, a specialty logistics subsidiary, seeks a Customer Service Consultant to serve as primary contact for pharmaceutical and biotech shipments. The role involves managing complex cold chain logistics, coordinating routing decisions, and monitoring temperature-controlled...Flexible hoursShift work
£25.16k - £33.54k per annum
...Listening to, understanding and anticipating customers financial needs Presenting options and solutions across a range of products and services with a primary focus on digital first Answering customer calls into our contact centre Developing meaningful relationships with...Long-term contractFull-timeFree visaVisa sponsorshipRelocationFlexible hoursShift workRotating shifts- £23k - £30k per annumEstimated...world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide... ...dental, optical, physiotherapy, massages & more ~ Employee Assistance Program, wellbeing support & enhanced sick pay ~ Enhanced family...Full-timeSeasonalHybrid working
£26.8k per annum
...We're looking for a Greek Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Greek... ...helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while...Long-term contractFull-timeHybrid workingOn-siteRemoteMonday to Friday- ...for their age, with some duties, such as serving alcohol, reserved for colleagues aged 18 and over. The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, answering enquiries, identifying sales opportunities...PermanentFull-timePart-timeFlexible hoursAfternoon shift
£26.2k per annum
...longer through nourishing, comforting meals made with care. Our service is rated “Excellent” on Trustpilot, and we pride ourselves on our... ...from the Parsley Box range and excellent coffee. ~ Employee assistance helpline access for support at challenging times. ~ Access to...PermanentFull-timeHybrid workingOn-siteShift work- £28k - £36k per annumEstimated...resources and programmes. We're looking for a Client Advisor Assistant to support the Client Advisors, helping create exceptional client... ...clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve....PermanentFull-timeOn-site
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