Senior Account Manager (French speaking) (Remote)

Salary: £50-55k + bonus + options Location: London, Putney Bridge, Hybrid role 3 days in office
Launched in 2011, we help over 10 million visitors a month in 19 markets find better, more fulfilling jobs. Governments and the world’s largest companies trust us for our unique global audience and jobs market intelligence, and we walk the walk on things like Salary Transparency and Gender Pay.
We're seeking an experienced Customer Success Lead to help develop and grow our largest and most strategic French clients. This is an incredible opportunity to take our business to the next level, by providing first-class account management and growing the revenue from this vital client base who are using our market-leading social media and sponsored jobs advertising solutions.
You’ll be joining a growing team of 7 working alongside our marketing, delivery and sales teams. The role reports to the Head of Sales in the UK and will manage one customer success manager within our French team. The sales team will benefit from your experience to date but even more important is the passion you bring to work every day. It’s an opportunity to work with a smart team led by experienced management and dedicated and passionate Founders. Managing our largest French clients and delighting them by being an expert in recruitment advertising and employer branding solutions
Close collaboration with the sales team to ensure a customer-centric handover and an impactful onboarding experience that sets them up for success using our products and services
Owning targets on developing accounts and their growth within the business ● Managing a customer success manager in the French team
A passion for great customer service, you enjoy building long-term relationships with prospects and existing customers
Fluency in both French and English with strong communication skills, both verbal and written
It’s a bonus if you have:
~ A good understanding of the French online recruitment advertising market, ideally with CPC models and pricing

Reward: We offer a competitive financial package which includes a competitive salary, stock options (we are all owners!) and a contributory pension scheme.
Amongst other things, enhanced maternity and paternity leave; 25 days paid holiday per year plus 8 bank holidays; 3 paid volunteer days/year; Summer hours through July and August (we finish at 4pm on a Friday); Hybrid working: We are a fully hybrid company - half our workforce are remote. With employees located in different time zones, we embrace asynchronous work and ensure that everything we do reflects the hybrid nature of our workforce so that everyone feels included. In addition, we have a travel programme, to help facilitate effective hybrid working.
Flexible working: For those working out of our London office, we have a flexible working policy which means you can work from home 2 days per week.
Diversity & inclusion: Our D&I committee helps deliver a programme of activities and actions to support this important area.
Training: Learning and development is an important pillar of our culture and there are plenty of opportunities to learn, develop and grow whether through our Adzuna Academy training programme, attending conferences, team training budgets, individual development plans and coaching from experienced and supportive peers and managers.
Launched in 2011, we help over 10 million visitors a month in 19 markets find better, more fulfilling jobs. Governments and the world’s largest companies trust us for our unique global audience and jobs market intelligence, and we walk the walk on things like Salary Transparency and Gender Pay. Our people are the most important asset we have.
Please let us know if we need to accommodate a disability during the hiring process, so that we can give you the support you need.
Proud member of the Disability Confident employer scheme.