The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London. The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, a cocktail or soft drink at any time of day.
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Staff Uniforms Provided
Manage the day-to-day operations of all Food & Beverage outlets
Lead, train, motivate, and develop the F&B team to deliver excellent service
Ensure consistently high standards of customer service, food quality, presentation, and hygiene
Monitor guest satisfaction and respond professionally to feedback and complaints
Manage staffing levels, rotas, attendance, and departmental performance
Control food, beverage, labour, and operational costs
Work closely with the kitchen team to maintain food quality and efficient service
Ensure compliance with health, safety, food hygiene, licensing, and company policies
Analyse sales, costs, and performance reports and implement improvements where required
Support menu development, promotions, events, and new F&B initiatives
Work closely with senior management and other departments to ensure smooth overall operations
Previous management experience within Food & Beverage, hospitality, restaurants, hotels, or a similar environment
Strong leadership and team-management skills
Excellent customer service and communication skills
Good understanding of F&B operations, stock control, and cost management
Good knowledge of food safety, hygiene, and health & safety standards
Commercial awareness with a focus on achieving revenue and profitability targets
Flexible approach to working hours, including evenings, weekends, and holidays when required
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us.
In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.
- Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
- Excellent communicator with well-developed stakeholder management skills (internal and external)
- Ability to work a flexible roster including mornings, evenings, weekends and public holidays
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
By working at Novotel London Greenwich, you will be part of the Accor network, a worldwide hospitality leader. Discover our Talent stories at heart-of-hospitality.of.hospitality
Contract Type: Full-time
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