Operations Manager - Flexible Hours (Full Time)

Salary £56,006 - £60,446, depending on experience

Full time

Operations Manager - Hybrid

Full Time

Permanent

Salary £56,006 - £60,446, depending on experience

Base Location - St Georges House, Lever Street, WV2 - with travel across the Midlands area. We at Cora Health are delighted to be recruiting for an Operations manager. You will join our team of Operations Managers nationally to lead and manage our NHS services for Wolverhampton, Coventry, Shropshire, Telford and Wrekin.

The main purpose of the Operations Manager role is to:

Ensure services are delivered in line with financial planning

We are looking for a well-organised Operations Manager, to motivate and lead their team using their inspiring leadership skills to enable the team to deliver quality clinical care for patients with Musculoskeletal and persistent pain conditions.

The Operations Manager will need to be organised, consistent and lead by example. Being present and visible to direct reports and the wider business is an essential element of the role, including as a point of escalation to effectively manage service issues as they happen. However, the role is hybrid and home working when appropriate is encouraged to achieve an excellent work life balance.

To produce area/service performance reports in line with business requirements

To help implement the organisations operational strategy

To identify and pro-actively manage operational risks to effective and efficient service delivery

To establish effective customer relationships that lead to organic growth opportunities for Cora Health’s Business development team

To drive improvement by implementing service specific quality improvement initiatives

A strong collaborator able to co-create solutions and solve problems by using cross-business relationships

Commercially astute individual, mindful of the financial and people based impacts on performance that come with providing clinical service

An inspirational and accountable leader, able to promote the organisation’s vision and goals and create a roadmap to achieving them whilst striking a balance of performance and wellbeing

An ability to identify and implement the requirements for effective service delivery via effective contract management and demand/capacity planning.

The individual will be able to manage risks in relation to health and safety, patient safety and work in compliance with regulatory guidelines

Able to present and interpret performance related data using established methods to drive continuous improvement and effective change management

For full details of the responsibilities of this post and the key performance indicators, please refer to the Job Description.

Alongside a competitive salary, you’ll enjoy:

Generous Holidays – Up to 30 days annual leave plus your birthday off, with options to buy or sell additional days

Wellness Support – Access to health and wellbeing resources including GP services, physiotherapy, and mental health support

Recognition & Rewards – Annual awards, incentives, and recognition events

Discounts & Perks – Blue Light Card, Benefits Hub, and healthcare discounts

Sustainability Perks – Cycle to Work scheme and electric car options

Flexible Working – Hybrid working arrangements to support work-life balance

Cora Health is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostics, day-case surgery, rehabilitation, podiatry, pain management, mental health, orthopaedics, and rheumatology services.

We’re here to help people thrive – to get back to their best, or to find a new way forward.