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Technical Support Agent/ 1st Line Support - Work

As a Yardi Support Analyst, you will play a key role in supporting and enhancing the Yardi Voyager platform across Savills' Middle East operations. Acting as the primary point of contact for system users, you will provide technical support, manage incidents and service requests, maintain system administration activities, and drive continuous improvement initiatives.
Working closely with Property Management, Finance, Client Accounting, Facilities Management, IT teams, and external support partners, you will ensure the platform operates effectively, delivers high-quality data and reporting, and supports business objectives across multiple countries and portfolios. You will also contribute to the evolution of the Yardi support function by improving service desk processes, strengthening stakeholder engagement, and helping to deliver an outstanding user experience

Career and Professional Development

  • 25-30 Days Annual Leave, depending on grade
  • Life Assurance
  • Private Medical Scheme
  • Virtual GP
  • Company Pension Scheme
  • Enhanced Incremental Annual Leave

We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process.

Vacancy posted 7 days ago
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