This position requires local presence. Please view similar jobs below.
Customer Service Advisor - Inbound Contact Centre
Location: Reading, RG1 (Hybrid - 2 days onsite per week)
Contract: 12‑month fixed term
Start Date: 25th May 2026
Hours: 37 hours per week, Monday to Friday
Shifts: Between 8:30am and 5:30pm
Pay Rate: £14.79 per hour (PAYE)
Security Clearance: BPSS required
About the Role
Are you passionate about delivering outstanding customer service and resolving issues first time? Do you enjoy helping people, solving problems, and making a real difference on every call?
We're looking for enthusiastic Customer Service Advisors to join a busy inbound contact centre team in Reading. You'll be the first point of contact for customers, using your communication skills and problem‑solving ability to deliver first call resolution and an excellent customer experience.
This is a great opportunity to join a supportive team environment with hybrid working and regular weekday hours.
What You'll Be Doing
Handling inbound customer calls with professionalism, empathy and confidence
Identifying customer needs and resolving queries accurately at the first point of contact
Using multiple internal systems and knowledge bases securely and efficiently
Recording customer interactions clearly and accurately
Working collaboratively with colleagues to share knowledge and improve service delivery
What We're Looking For
Previous experience in a customer service or call centre environment
Strong communication and active listening skills
A proactive, solutions‑focused mindset
Ability to work independently as well as part of a team
Confident using IT systems and navigating multiple applications
Why Apply?
Competitive hourly pay
Hybrid working model
Monday to Friday shifts only
Full training and ongoing support
Opportunity to build long‑term customer service experience within a well‑established organisationIf you're customer‑focused, reliable and ready to make an impact from day one, we'd love to hear from you.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
£14.79 per hour
...Customer Service Advisor - Inbound Contact Centre Location: Reading, RG1 (Hybrid - 2 days onsite per week) Contract: 12‑month fixed term Start Date: 25th May 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Pay Rate: £1...SuggestedHourly payLong-term contractFixed-term contractHybrid workingMonday to FridayShift workWeekday work£14.79 per hour
...Carbon60 are currently looking for a number of Inbound Customer Service Advisors to join a major energy provide based in Reading. This position is a 12 month contract with the potential of extension offering an hourly rate of £14.79 per hour. There is a hybrid aspect to...SuggestedHourly payFull-timeHybrid workingWork from home£14.79 per hour
...timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve... ...as in a team. Role: Customer Service Advisor Location: Reading - hybrid working...SuggestedHourly payPermanentHybrid workingMonday to Friday£25k - £28k per annum
...arrange necessary transfer and payment, in line with commitment to customer notifying sales person of any anticipated shortfalls Process... ...workload Excellent computer skills Excellent customer service skills both written and verbal Previous experience of working...SuggestedPermanentFlexible hours- £24k - £33k per annumEstimated.... Duties: To provide excellent support and administrative service to the Sales Department To ensuring efficient processing of new... ...manufacturer and supplier contact To deal efficiently with customer requests and queries to ensure total customer satisfaction To...SuggestedPermanentFlexible hours
£30k - £35k per annum
...This is a fantastic opportunity for someone who enjoys a mix of customer interaction, organisation, and operational support in a fast-... ...Looking For Experience in a sales administration or customer service role Strong organisational skills and attention to detail...Permanent£45k - £50k per annum
...on delivering high-quality products and services to their clients. The company is committed... ...Description Research and identify potential customers and business partners for Proventeq.... ...selling (LinkedIn) Qualify and develop inbound leads as assigned by the marketing team,...Long-term contractPermanent3 days/week£20k - £26.5k per annum
Company: TALENT STAFFING Job Type: Permanent, Full Time Salary: £20000 - £26500/annum excellent large company benefitsPermanentFull-timeTALENT STAFFING
Reading, Berkshire2 days ago£14.79 per hour
...Customer Service Advisor Reading (Hybrid: 2-3 days office-based) £14.79 p/h PAYE 6‑month contract Start date: ASAP Are you a confident communicator with a passion for delivering outstanding customer service? We're seeking four Customer Service Advisors to join...Full-timeHybrid workingOn-siteImmediate start£14.79 per hour
Company: HUNTRESS - BRACKNELL Job Type: Temporary, Full Time Salary: £14.79/hourFull-timeTemporaryHUNTRESS - BRACKNELL
Reading, Berkshire1 day ago£28k - £32k per annum
...The successful candidate for our Service Advisor position will have previous experience in a similar role and proven customer service skills. You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the...Permanent- £41k - £54k per annumEstimated...innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds... ...external stakeholders to maximize the total Customer Experience. You must be comfortable... ...Preferably 1-2 years of tele-sales outbound/inbound experience in IT or Technology industries...Hybrid working
£12.87 per hour
...with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is... ...if you care about doing a good job and providing great customer service, you’ll fit right in. No retail experience? No problem! All...ApprenticeshipSummer workToolstation
Reading, Berkshire27 days ago£26 - £30 per hour
Administrative Office Support Assistant - Remote Pay: £26.00 - £30.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity. This role is...Remote jobHourly payFull-timePart-timeOn-siteWork from homeHRS Talent Solutions
Reading, Berkshire20 days ago£25k - £30k per annum
...Customer Service / Administrator - Remote at Trade Prices Direct Full-Time • Remote • £25,000 - £30,000 Per Year + Benefits About Us... ...professionally and efficiently. Responsibilities Handle inbound customer inquiries via phone, email, and live chat, providing...Full-timeRemoteWork from homeMonday to Friday- £27k - £36k per annumEstimated...promote the organisation's sponsorship opportunities and attract inbound leads. To keep up-to-date with industry trends, emerging... ...employee will be required to undertake a Disclosure and Barring Service check at the appropriate level. It is a criminal offence for a barred...Long-term contractFull-time
£14.79 per hour
...Contact Centre Agent- Customer Contact Inbound Telephony Advisor ~ Office location- Reading RG1 ~ Hybrid (2 days per week from home) ~12‑month contract... ...for Previous experience in a call centre or customer service environment Excellent communication and active...Hourly payFull-timeHybrid workingOn-siteMonday to FridayShift work- £26k - £35k per annumEstimated...future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to... ...possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst...Fixed-term contract
- Are you a friendly, organised, and professional Receptionist looking to be the first point of contact in a welcoming school environment? A respected Independent school in Reading is seeking a Receptionist to manage the front office, provide administrative support, and ensure...PermanentFull-timePart-timeOn-siteImmediate start
- ...growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased,... ...ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities...Hourly payOn-siteNight shift
- Are you a friendly, organised, and professional individual looking to join a welcoming school community? An ‘Outstanding’ secondary school in Reading is seeking a Receptionist to join their front-office team from February 2026 on a full-time, permanent basis. Role...PermanentFull-timeOn-siteImmediate start
- Receptionist – Dynamic Secondary School – Reading (Berkshire) Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale We are looking to appoint a professional, organised and approachable Receptionist to join a dynamic secondary school...PermanentFull-timeOn-siteImmediate start
£12.88 per hour
...have) ~ A positive attitude, empathetic and well-organised ~ Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients What do you get in return? In addition to our competitive...Hourly payFull-timeMonday to FridayShift workAfternoon shift- ...role is ideal for someone who thrives in a structured environment, enjoys interacting with people, and is committed to exceptional customer service. Experience in a school environment is beneficial but not essential. Key Responsibilities • Managing the school’s main...PermanentFull-timeOn-siteImmediate startAfternoon shift
£13.09 per hour
...providing a professional and welcoming reception service Liaise with external hirers and event... ...general education Previous reception, customer service, or facilities experience... ...access to an independent Occupational Health Advisor Fee concession available for parents...Hourly payTemporaryPart-timeFixed-term contractInterimFlexible hoursWeekend work£38k - £45k per annum
...Customer Services Manager Location: Reading, WFH 2 days/week Reporting to: Customer Experience Director Salary: £38,000 - £45,000 depending on level of experience + annual bonus About Healthxchange: Founded in 2000, Healthxchange is the leading supplier of medical...Work from homeProbationary periodShift workRotating shifts£20k per annum
Based in Reading , you will be working alongside the Operations Manager, to help support the day-to-day functions of the business. This will be a varied and exciting position where you will be involved in a number of different duties. As this company is just launching...PermanentPart-timeOn-siteFlexible hours£12.71 per hour
...! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day! Join our team as a Cash Office...Hourly pay16 hoursPart-timeOn-siteShift work3 days/week- £24k - £31k per annumEstimated...administrative support to the office, while working collaboratively with the wider operations team to ensure a consistent offering of service across all offices . Whilst previous administration experience is beneficial, we're also keen to speak to someone who may even...On-siteFlexible hours
£16.64k - £26.44k per annum
Summary This is a fantastic time to join Green Metro Coaches Ltd overseeing our data and performance. We are a growing company are looking for someone who will support us with collecting and monitoring data from our vehicle fleet including CCTV, geo location, petrol usage...40 hours/weekApprenticeshipOn-siteImmediate startRemoteMonday to FridayFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Advisor - shift work - hybrid. Be the first to apply!
- customer service officer Reading, Berkshire
- client management specialist Reading, Berkshire
- technical customer service advisor Reading, Berkshire
- customer service advisor tesco care Reading, Berkshire
- customer service advisor tfl Reading, Berkshire
- customer relations officer Reading, Berkshire
- customer service administrator Reading, Berkshire
- customer service advisor o2 Reading, Berkshire
- customer service advisor british gas Reading, Berkshire
- customer support consultant Reading, Berkshire