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Hotel Room Attendant (Housekeeping)

£12.2 - £13.7 per hourEstimated
Full-time

The IHG Hotel Indigo is a luxurious 4-star, boutique hotel in the heart of Glasgow. We have a fantastic opportunity for a Room Attendant to join our team. What will I be doing? As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

Clean guest bedrooms and bathrooms

Vacuum rooms and corridors

Change and replenish bed linen, towels and guest amenities in line with company guidelines

Undertake regular deep cleaning tasks

Restock and maintain the trolley on a daily basis

Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest

Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition

Be environmentally aware

Dispose of waste accordingly

Manage guest requests in a timely and efficient manner

Comply with hotel security, fire regulations and all health and safety legislation

Carry out lost property procedures

Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Room Attendant serving IHG brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

Positive attitude

Good communication skills

Committed to delivering high levels of customer service

Excellent grooming standards

Ability to work on their own or in teams

Flexible and reliable It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hotel experience

Experience in a similar position Exclusive access to the employee recognition & reward scheme - Heeton Rewards

Service-based annual leave (increasing up to a maximum of 5 extra days)

Employee & Friends/Family discounted rates at Heeton-operated and IHG hotels

Life Assurance, Income Protection and Employee Assistance schemese

Referral scheme

Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more

Heeton is an expanding company which offers excellent career, training and development opportunities

Fantastic career potential with one of the UK's fast-growing hotel operators

Retention bonus on completion of 3 and 6-month service In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

Vacancy posted 11 days ago
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