Client Partner (Customer Experience)

Global Client Partner

Full Time (Hybrid)

CreativeX is B2B SaaS technology platform that helps global marketing teams make smarter creative decisions and elevate creative expression through the clarity of data. Our technology powers creative decision-making at some of the biggest brands in the world, including Google, Unilever, Pepsi, Bayer, Mondelez, Heineken, and more.

We use computer vision and other machine learning techniques to extract creative data from our client’s digital advertising copy and transform those previously dark signals into a standardised data model at industrial scale. This creates a new, unique and powerful first party data set that represents the last and most impactful untapped reservoir of advertising performance.

That’s because multiple studies have shown that the “Creative” itself is responsible for half of sales lift online, higher than reach, targeting, brand, & recency combined. But creative impact has always been the least analysed and least understood component of a complex set of marketing variables.

We’re an end-to-end solution to ingest, process, and analyse content at scale. We help brands isolate creative elements so they can be analysed against downstream ad impact metrics, from clickthrough rates to brand lift.

Our objective is to help marketing organisations power every creative decision with data.

Global Client Partner Team

As a Global Client Partner, you'll lead relationships with enterprise clients, working across the C-level, and their teams to understand your customers’ business objectives and own the roadmap for successfully embedding and using our technology. Reporting to the VP of Sales, you'll run a portfolio of strategic relationships with Fortune 500 businesses, consulting them on use of our technology and data, while partnering with their agencies and platform partners (Meta, Google, etc), to transform the way that creative data informs their marketing strategy. Our customers use our tech to build board-facing reporting and to drive global transformation initiatives. You’re passionate about strategic sales, you’re entrepreneurial and keen to run your own business - this role is an opportunity to take ownership of an essential part of the CreativeX client portfolio to scale it by 10x.

Drive results through relationship-building and clearly defined Joint Business Plans that marry client & product needs with a view on the evolving maturity of the account

Discover opportunities for growth within existing accounts, mapping out account stakeholders and business objectives and proactively owning the full sales cycle

Collaborate with Customer Success, New Business Sales, Partnerships, and Marketing teams to deliver an exceptional customer experience

8 + years of sales experience in Martech, analytics or data across existing customers

• Experienced in a full-cycle, SaaS sales experience with enterprise clients, with the ability to consistently deliver against targets.
• Strong data analysis ability and capable of translating insights into compelling narratives
• Exceptional at managing & motivating cross-functional teams to complete complex projects
• Proficient Google Sheets/Excel and analytics tools
• Fully paid medical, dental, and vision (US) and Private Medical Insurance and Health Cash Plan (UK)

✈️ Generous time off + bank holidays

• ##Monthly coaching to talk to a trained professional about career goals, relationships, and personal development
• ##Competitive salary and commission plan including stock options, as we believe that everyone should have a stake in the business
• ##4-month full pay parenting leave for all employees who have been with the company for one (1) year
• ##