Senior Delivery Manager (Permanent)

Money and Pensions Service
Hybrid Working: Some hybrid working possible
Sector: IT
Job Type: Permanent
Email: ***email_hidden*** Senior Delivery Manager (Portfolio)£83,000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Delivery Manager. As a Senior Delivery Manager, you will be accountable for the delivery of outcomes through the technology products and services delivered by multiple teams. You will set up your teams for success and represent the delivery of outcomes to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will ensure that decisions across teams are made efficiently and effectively by helping teams to engage appropriately with governance. As a senior member of the MaPS Technology Delivery community, you’ll share knowledge and experience with colleagues across the department, building skills and applying good practice and standards. The SDM also deputises for the Lead Delivery Manager, representing delivery at senior forums and providing portfolio‑level oversight when required. Key Responsibilities Delivery Leadership
Lead, manage and facilitate delivery of technology outcomes across multiple delivery teams, creating and maintaining realistic high-level plans and keeping delivery on track within quality, cost, and time constraints. Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Help teams to understand, prepare for and engage with governance and quarterly planning, monitor the completion of actions required following governance decisions.
Ensure that risks are identified, and their impact and probability are understood. Ensure risks are mitigated, involving specialists where necessary.
Set delivery approach and standards, in alignment with DM CoP standards and processes, to ensure consistent, high‑quality delivery across teams.
Utilise meaningful metrics and visualisations to measure progress and provide reassurance that the project remains on track, continually learning, adapting and improving cross delivery team performance
Cross‑Team Coordination & Dependency Management
Lead cross‑MaPS dependency management, ensuring risks and blockers are identified early and resolved effectively.
Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.
Ensure delivery assurance across all assigned products, including quality, compliance and readiness for live operation.
Champion continuous improvement across delivery practices, tooling and ways of working. Leadership, People Development & Community Building
Line‑management, coaching, development and performance management.
Contribute to building and leading the Delivery Manager Community of Practice, fostering shared learning, consistent standards and professional growth across the delivery function.
Develop delivery capability by embedding best practice, strengthening delivery craft skills and promoting a culture of continuous improvement.
Expert delivery management across complex, multi-team technology environments throughout their lifecycle
Deep understanding of technology delivery including cloud, integration, security and supplier models
Capability to coach and develop others, including contributing and building communities of practice
Identifying, prioritising and managing risks, issues and dependencies.
Experience of working in central government, delivering against Government Digital Service (GDS) Standards

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.
At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.
Generous Annual Leave – 30 days plus Bank Holidays
Pension scheme – contributions matched 2 to 1 (employer contribution up to 10% of your salary)
Interest-free loan for season tickets for buses and trains
Cycle to work Scheme
Life assurance scheme
Employee assistance programme (EAP)
Enhanced family and sick pay
Recognition Scheme
Discounts portal to numerous retailers
Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per month. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Recruitment Process

• Hiring Manager Review: If the recruiter thinks you're suitable, your CV will be passed to the hiring manager, who will decide whether to invite you for an interview.
• Interview: If selected, you'll participate in a virtual interview. Career Development

In MaPS, we take career development seriously. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: View email address on uk.workus.org. Visit the Civil Service Commission website.