Remote AI Engineer

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
Among the fastest-growing tech companies in the UK
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
This role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services.
In under a year, we built a chatbot across Loans, Credit Cards and Motor Finance that now handles more than 1 million customer chats a year at around a 70% resolution rate. It completes complex account actions autonomously, end to end, and we hold it to the same standard as our best operations agents.
We have also built AI document parsers that process around 500,000 documents a year, and are trialling voice AI on our phone lines. You will help take these systems further and find the next high-impact processes to automate.
Improve the chatbot's quality and expand the account actions it can complete autonomously.
Find new opportunities to replace manual work with effective AI systems.
Own solutions from discovery and prototyping through deployment, evaluation and monitoring.
Strong engineering skills and experience building production systems.
An understanding of business processes and good judgement about where AI can simplify or automate them.
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
For more information, please speak to your Talent Partner.