Recruitment Resourcer / Payroll

Serco Limited
with frequent travel to sites across the West Midlands Salary: £27,000 – £30,000 per annum depending on experience, plus excellent benefits Schedule: 37.5 hours per weekReady to impact a better future?
As a Resourcer in our Restart Employment, Skills and Training team, you’ll play a crucial role in connecting people with meaningful job and training opportunities that help them move forward with confidence. Your work will directly support individuals in building skills, securing work, and creating positive, lasting change in their lives.
Working closely with Strategic Account Managers and Account Managers, you’ll focus on understanding both candidate potential and employer expectations. By matching people to the right opportunities at the right time, you’ll help strengthen communities, improve employment outcomes, and support Serco’s purpose of creating impactful solutions that benefit society.
What you’ll do as a Resourcer
Screen candidates and learners for job roles and training opportunities, ensuring alignment with employer requirements

• Provide feedback, advice and guidance to help candidates prepare for interviews, training, and workplace expectations
• Collaborate with Strategic Account Managers and Account Managers to understand opportunity requirements and fulfil demand
• Build strong relationships with candidates and internal stakeholders to maintain engagement throughout the recruitment journey
• Accurately record activity and outcomes within CRM systems, tracking progress and key performance indicators
• Identify opportunities to improve screening processes using feedback, data insights and industry awareness

Experience in recruitment, resourcing, talent acquisition or candidate screening, ideally in a fast-paced or employability environment

• A collaborative mindset, with strong attention to detail and a focus on quality outcomes
• Confidence using CRM systems and Microsoft Office applications, including Word, Outlook, Excel and PowerPoint

This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
Holidays: 25 days plus bank holidays

• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .