Level 2 Pharmacy Services Assistants will gain hands-on experience in a retail environment, learning to assist in dispensing prescription medicines and ordering pharmaceutical stock. National Minimum Wage rate for apprentices
There will be opportunities for pay reviews during the apprenticeship, which will be considered on an individual basis depending on performance and progression.
Training course
Pharmacy services assistant (level 2)
Monday to Friday, between 9:00am and 8:00pm (hours may vary within this period).
Some Saturday work may be required depending on business needs.
Saturday 1 August 2026
Most of your apprenticeship is spent working. Help process prescriptions under the supervision of a registered pharmacist
Prepare and label medicines safely and accurately
Handle phone enquiries from patients, GPs, and other healthcare professionals
Learn to use the pharmacy computer systems for dispensing and record‑keeping
Support the sale of over‑the‑counter medicines following pharmacy protocols
Keep the dispensary and retail areas clean, tidy, and compliant with regulations
Work as part of the pharmacy team to ensure patients receive timely, safe medication
Complete apprenticeship training tasks, on‑the‑job learning, and assessments
Training
Apprenticeships include time away from working for specialist training. Training provider
Training course
Pharmacy services assistant (level 2)
Course contents
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
recognise and act within the pharmacy regulatory, legal and ethical standards
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
apply policies which relate to health and safety at work
Training schedule
Pharmacy Services Assistant Level 2.
English (grade 4)
Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
£13.31k per annum
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