Remote Senior IT Administrator

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather, look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base. Systems Administrators have responsibility for remote client support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth.
Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution for a particular incident affecting the network.
Perform rapid analysis of workstation /server level incidents and consistently demonstrate the ability to determine the root cause.
Troubleshoot and research server level issues and network level issues independently.
Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management.
Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management.
Mail Application/Office 365 issues
Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime
Client/Server Connectivity issues (per SOP)
Data restores both at the individual file level and company wide
Remote Access incidents (Citrix and Terminal Services)
Bachelor’s Degree, Technical Degree or equivalent work experience

• 6+ years desktop and/or server support experience
• Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers
• Experience troubleshooting network configuration and hardware issues
• Experience troubleshooting server hardware issues
• Knowledge and experience with Microsoft Server and Workstation Technologies
• Knowledge and experience with Office 365 and Azure
• Microsoft 365 Administrator