Director of Marketing, Communications & PR

Shape the Story Behind Manchester's Most Anticipated Hotel Opening A new icon of luxury lifestyle hospitality is preparing to arrive in one of the UK's most culturally influential cities. W Manchester will bring the bold spirit, creative energy and distinctive design-led approach of W Hotels to the heart of Manchester, a city celebrated for its innovation, music, fashion and global appeal.
As a pre-opening property, W Manchester represents far more than a hotel opening. It is the creation of a new social destination where culture, creativity and hospitality converge. This is a rare opportunity to play a defining role in launching a landmark destination, building awareness, shaping perception and establishing a powerful brand presence from the very beginning.
We are seeking an exceptional Director of Marketing Communications to lead this exciting journey and position W Manchester as one of the most talked-about luxury hospitality destinations in the United Kingdom.
About the Role As Director of Marketing Communications , you will be responsible for the planning, direction, control and coordination of all communication activities for the hotel, with a particular focus on public relations, brand positioning and storytelling.
Reporting into the hotel leadership team, you will develop and execute innovative communication strategies that enhance the profile and reputation of W Manchester while contributing directly to commercial success. From media relations and influencer engagement to brand campaigns and community partnerships, you will ensure every touchpoint reflects the distinctive personality of W Hotels.
This role requires a strategic marketer, creative storyteller and influential relationship builder who can successfully translate the hotel's vision into compelling campaigns that drive awareness, engagement and revenue.
Develop and execute an annual marketing communications strategy aligned with the hotel's commercial objectives and W Hotels' global brand vision.
Lead all public relations, media engagement and brand storytelling activities to drive awareness and strengthen market positioning.
Act as a brand guardian, ensuring all communications, creative content and collateral consistently reflect W Hotels' distinctive identity.
Build and maintain influential relationships with media, luxury lifestyle partners, community stakeholders and industry opinion leaders.
Oversee advertising campaigns, content creation, photography, promotional materials and digital marketing initiatives.
Monitor market trends, competitor activity and guest insights to identify opportunities that support revenue growth and brand relevance.
Lead, coach and inspire marketing and communications team members while managing budgets, agency relationships and campaign performance.
The Ideal Candidate The successful candidate will be a commercially aware marketing leader with a passion for luxury brands, culture and creative storytelling.
You will have the ability to combine strategic thinking with flawless execution, building impactful campaigns while maintaining a strong focus on results. Equally comfortable engaging with journalists, influencers, ownership stakeholders and hotel leaders, you will be a trusted advisor and compelling brand ambassador.
A creative, collaborative and inspiring leadership style.
Experience within luxury hospitality, lifestyle brands or premium consumer environments.
Strong expertise across public relations, communications, brand marketing and reputation management.
Commercial acumen and the ability to align marketing activity to measurable business outcomes.
Exceptional relationship-building and stakeholder management skills.
A passion for creating memorable brand experiences that resonate with modern luxury travellers.
High School Diploma or GED with a minimum of four years' experience in sales and marketing, guest services, front desk operations or a related professional area;

A two-year degree in Business Administration, Marketing, Hotel & Restaurant Management or a related discipline, with a minimum of two years' experience in sales, marketing or a related professional area.

At Marriott International , we believe exceptional brands are built by exceptional people. As the world's leading hospitality company, we provide unrivalled opportunities for career growth, international mobility and professional development across a portfolio of globally recognised brands.
Joining W Hotels means becoming part of a bold, design-driven brand that celebrates individuality, originality and cultural connection. As a member of the pre-opening leadership team at W Manchester, you will have the opportunity to shape the voice, reputation and market presence of a hotel that is set to become one of the city's most exciting destinations.
Your Next Chapter Starts Here This is more than a marketing leadership role. It is an opportunity to launch a destination, create a cultural movement and define how one of Manchester's most anticipated hotel openings will be experienced by the world.
If you are a visionary marketing professional with the creativity, commercial mindset and leadership capability to build an iconic brand presence, we invite you to explore this unique opportunity with W Manchester and become part of the next chapter of W Hotels .
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.