Department Supervisor - Full Time

DEPARTMENT MANAGER – FULL-TIME - MANCHESTER

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we've nurtured a community of like-minded individuals united by a love for this ever-evolving culture. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. Reporting to the Store Manager and working within a watertight team, you will be part of an inspirational group who settle for nothing less than the absolute best. The Department Manager is responsible for driving sales and supporting management with the day to day operations of the store. The Department Manager will ensure that both they and the team are fully sales focused, offering a highly professional, exceptional level of customer service at all times. You will personally drive sales offering exceptional customer service and building a personal client list. You will be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures. You will support the Senior Management team in training to ensure all staff are equipped with knowledge relevant to the industry and the specific product END. represents. You will identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly. You will ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines. Knowledge can be acquired through a combination of job-related training and considerable on- the-job experience. Provides on the job training/support for new team members. May allocate resources and coordinate tasks for the team, check and report on quality and work progress and individual actions. Responsible for checking the quality and accuracy of own work. Direct impact on customer experience and team performance through the quality of the tasks performed or services provided. Besides a competitive salary and an engaging and inclusive work place we can offer you:

• 28 days holiday (including bank holidays)
• 40 hours per week
• Holiday trading (Buy or sell 3 days)
• Your birthday off
• Access to Employee Assistance Programme
• Healthcare Cashback Plan
• Moments that matter gifts (Weddings and Babies)
• A pension that both you and the company contribute to
• Generous staff discount
• Opportunities for professional development and career progression
• We know that great talent comes in many forms. Employment is conditional upon having the legal right to work in the UK for the role offered.