Business Operations Associate

Skills and Competencies

Strong attention to detail and organizational skills

Demonstrates strong knowledge of MS programs including: Outlook, Word, Excel and PowerPoint

Clear written and verbal communication skills with an ability to communicate complex business concepts to a senior audience

Excellent stakeholder management skills with the drive and enthusiasm required to achieve results and assume customer satisfaction.

Ability to adapt to a changing environment and prioritize tasks accordingly

Familiarity with debt capital markets preferred (e.g. coursework and/or relevant work experience) with prior experience of financial/legal documentation review

Proficiency in German language both verbal and written is a plus

Education

Minimum undergraduate degree (e.g., Bachelor’s degree)

Minimum 2-3 years of relevant work experience

Responsibilities

The Ratings Operations Specialist III role is responsible for reviewing debt documents, applying rating procedures, managing issuance-related activities, and supporting the rating process through effective stakeholder engagement and quality control.

Review lengthy debt documents and rating relevant provisions within the deal documents or pricing supplements

Responsible for applying various rules, guidelines & procedures to a subset of issuance submitted for rating assignment

Determine qualification using defined criteria for current published rating or whether analysis is required by Lead Analyst

Continue to develop broad based knowledge of financial instruments, policies, and related business practices

Facilitate comprehensive issuance portfolio management and issuer relationship management where needed

Promptly & efficiently escalate, identify and research issuance, discrepancies, conflicts or otherwise & summarize findings for the Lead Analyst

As part of the rating process, associate will, as needed, interact with issuers, investors and intermediaries

Provide professional and prompt resolution related to inquiries for both internal & external clients

Willing to accept new challenges and demonstrates flexibility with last minute changes in commitments and deadlines

Audit the entries submitted by the Ratings Operations Specialist II to make sure entries are accurate and complete, check on Disclosure sheets

Release of rating from the specialty queues

Participate in semi-annual review of debts released by RDS team

Participate in annual review of Standard Operating procedures (SOP)

Participate in ad hoc special projects

About the Team

The Ratings Operations team plays a critical role in supporting the ratings process by reviewing debt issuance documentation, ensuring adherence to established policies and procedures, and maintaining the accuracy and integrity of rating-related data. Working closely with analysts, issuers, investors, and other market participants, the team helps facilitate efficient rating operations while supporting high-quality service delivery for internal and external stakeholders.