Regional Account Manager

Who We Are

Zadara’s Cloud Services platform brings award-winning infrastructure technology, including compute, storage, and networking, to where customers need it most". Zadara’s vision is to build and operate the largest global Edge Cloud Network to enable innovative technologies & services that improve the way the world communicates, works, heals, travels and plays. We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market.

Our Zadarian Culture

All Zadarians are finding their edge by living and breathing our core values; All Belonging, Accountable together, Exceptionally focused, Flexible, Trailbreaking, and Zealous.

We believe that good things happen to people and business in a culture of choice. Where diverse and individual needs, wants and wishes are respected and rewarded — where the possibilities are limitless. Here you can, breakout and breakthrough to do your best work.

What Diversity, Equity & Inclusion Mean to Us

We believe in the power of Diversity, Equity, and Inclusion (DEI). Members of our distributed team come from different geographies and cultural backgrounds and we serve a diverse population. Our commitment to DEI helps us design better products and services, and serve our employees, customers, and partners. Our commitment to Diversity, Equity and Inclusion is critical to our vision and to our impact, and helps us boost our perspective, creativity, and growth.

As a Regional Account Manager, you will be responsible for driving revenue growth by acquiring new customers and partners while expanding and managing existing accounts. This role focuses on building strong relationships with VARs, MSPs, and direct clients, identifying market opportunities, and executing effective sales strategies.

You’ll engage in daily prospecting, lead qualification, and sales pipeline management, while collaborating with internal teams to deliver tailored solutions. Success in this role requires a proactive mindset, strong communication skills, and the ability to manage the full sales cycle from outreach to close.

Your day to day

• Identify, qualify, and onboard new Value-Added Resellers (VARs) and Managed Service Providers (MSPs).
• Develop and maintain strong relationships with VARs and MSPs to drive sales growth and achieve revenue targets.
• Collaborate with VARs and MSPs to identify market opportunities, create joint business plans, and implement effective sales strategies.
• Daily prospecting using defined opportunity identification techniques.
• Achieve quarterly quotas via direct prospecting, in conjunction with the Business Development team, to win new logos.
• Utilize outbound sales efforts (telesales and email) to convert leads into opportunities and new customers.
• Utilize tools such as Salesforce.com and Zoominfo.com to prospect and manage pipeline activity.
• Develop and deliver professional sales proposals to potential customers and partners.
• Collaborate with internal teams (Marketing, Alliances, Solution Architects, etc.) to drive demand generation and lead conversion.
• Identify and participate in relevant industry events to build brand awareness and network with potential partners and customers.
• Respond to and qualify incoming web and phone inquiries regarding Zadara solutions.
• Maintain active engagement with new and existing leads through creative follow-up communications.
• Create a great first impression for prospects and customers by delivering a world-class experience.
• Utilize Salesforce.com to manage contacts, track sales activity, and provide weekly updates to management.
• Partner with Technical and Senior Leadership mentors to build sales skills and fill pipeline.
• Achieve quarterly quotas by expanding business within existing partners and customer accounts.
• Build and maintain strong relationships with key partners and customers, serving as their primary point of contact.
• Manage customer contracts and ensure timely compliance with contractual obligations.
• Develop and execute strategic account plans to improve customer satisfaction, retention, and growth.
• Understand customer and partner business goals and proactively identify opportunities for added value.
• Conduct regular business reviews to assess satisfaction, address concerns, and identify upsell or cross-sell opportunities.
• Monitor market trends and competitor activities to identify threats or opportunities.
• Develop strategies to address competitive threats and position Zadara effectively.
• Stay up-to-date with industry developments and best practices to enhance sales effectiveness.

What you bring

• 5+ years of corporate sales experience.
• 5+ years of IT Sales Experience (cloud services experience).
• Formal sales training, ideally a recognized sales methodology.
• Ability to prospect, qualify and close business, orchestrating a virtual team as needed.
• Extensive knowledge, experience, and certifications with Salesforce.
• Strong experience in technology sales, particularly to Managed Services Providers.
• Prior digital sales experience.
• Proven track record of surpassing your sales quota.
• Excellent written/verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Strong problem-solving skills.
• Self-motivated, focused, and positive with a “hunter” attitude.
• Comfortable working in a fast-paced and dynamic environment.
• Willingness to travel to tradeshows and clients as required.

Your education

• Bachelor’s Degree in Business or related field.

Nice to haves

• Wide market network of contacts in the Managed Service provider (MSP), reseller, and distribution space
• Knowledge of the GPU, Machine Learning(ML), and Artificial Intelligence(AI) market and use cases.
• European conversational language skills.
• Go to Market (GTM) strategy skills.

Zadara is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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