AI Software Engineering Manager

Job Description

You build the solutions that actually make AI work in enterprise environments, not demos, not prototypes that stall after a pilot, but production agentic architectures running inside real client organizations. The difference between an AI Engineer and what we are looking for is straightforward: you have shipped a multi-agent solution in production, you have owned the evaluation harness, and you know what happens when your agent fails at 2am because you have lived it.

As an AI Engineer (Agentic/Applied), you will design, build, and deploy production-grade agentic AI solutions across the full enterprise technology stack. You will work directly with client engineering teams, lead technical design sessions, and build reusable patterns and accelerators that scale beyond individual engagements to maximise efficiencies across the software delivery lifecycle (SDLC).

This role sits at the heart of the AI engineering talent market - demand is growing faster than supply and will continue to do so. We offer what no single product company can: breadth across every industry, every enterprise technology stack, and every level of organizational complexity, combined with vendor fellowship access inside Anthropic, OpenAI, Microsoft, and Google engineering teams and a direct pathway to the Forward Deployed Engineer programme.

Key Responsibilities

• Architect and govern production-grade agentic solutions at enterprise scale: multi-agent orchestration across complex environments, RAG pipelines, policy-based routing, memory management, and programme-level lifecycle observability
• Define RAG pipeline standards across engagements: establish chunking and embedding strategies, set quality benchmarks, and ensure metric-backed tradeoff decisions are documented and transferable
• Set multi-LLM integration standards: vendor-agnostic architecture by default, fallback routing and cost governance as standard design practice across providers including OpenAI, Anthropic, Vertex AI, and open-source models
• Own LLMOps at programme scale: evaluation strategy, prompt governance, observability tooling standards, safety monitoring and cost controls across multiple concurrent systems
• Lead client engineering engagements at senior level - analyse the SDLC to identify AI/agentic opportunities and use cases, facilitate architecture design sessions, lead proof-of-concept delivery, and drive alignment between client technology leadership and delivery teams
• Shape and publish reusable patterns, accelerators, and engineering standards that scale across the practice and reduce ramp-up time on new client engagements
• Own the measurement framework for agentic system quality: define accuracy, latency, safety, and cost metrics; present programme-level AI impact in business terms to senior client stakeholders

Qualification

• Extensive software engineering experience in production environments
• Hands-on experience designing and deploying agentic AI solutions in a production environment - non-negotiable
• Demonstrated experience with agentic orchestration frameworks: LangGraph, CrewAI, AutoGen, or equivalent - at production depth, not tutorial level
• Direct experience calling LLM APIs (OpenAI, Anthropic, Vertex AI) in production code: provider abstraction, token management, latency and cost tradeoffs
• RAG pipeline ownership: embeddings, chunking strategy, vector databases, and context engineering
• LLMOps fundamentals: eval harness design, prompt versioning, and production observability
• Cloud-native engineering maturity: Kubernetes, Docker, microservices, serverless, CI/CD, and IaC (Terraform or Helm)
• Strong Python; Java or equivalent backend language acceptable; production debugging and observability experience
• Quality of experience is weighted over years, a candidate who has shipped three production agentic systems in four years is preferred over a generalist with passive AI exposure
• People lead responsibilities: experience managing, developing, and performance-managing a team of engineers; setting individual development plans and conducting career conversations

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Locations

Newcastle

Additional Information

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