Front of House - Private Members Club

The bit about us

The Orchard, is x+why's private members club based in the prestigious Great Cumberland Place Building, directly opposite Marble Arch. The space has been designed with style, intention, and exclusivity in mind and blends refined interiors with panoramic views of Hyde Park and beyond.

Our members enjoy access to curated events, premium hospitality, and an environment that encourages connection, collaboration, and an escape from the ordinary.

The bit about the role

Our fantastic Front of House team, are looking for an enthusiastic individual to join them on a casual basis (approx 18 hrs per week) , to help shape the member experience. The hourly rate is £14.50 per hour + tronc and we are looking for someone to join early September.

This is a varied role that combines front-of-house service at our all day dining restaurant, with event support. Whether you're welcoming members for lunch, serving drinks on the terrace or helping set up for a private function, you'll play an important role in creating the warm, welcoming atmosphere The Orchard is known for.

Responsibilities will include:

• Providing friendly, attentive and professional service to our members and guests.

• Taking food and drink orders and serving confidently across restaurant, bar and event settings.

• Supporting the setup, delivery and breakdown of private events and functions.

• Maintaining high standards of presentation throughout the venue.

• Ensuring all member and guest areas are beautifully presented and ready for service.

• Building positive relationships with our members to ensure they feel welcomed and at ease.
  

The bit about you

Hospitality is part of your DNA, you love the buzz, the people, the variety, and you even enjoy those shifts were everything seems to go wrong!!

We hope to find someone with the below attributes:

• A positive, outgoing, upbeat approach is your default demeanour.

• You take pride in your presentation and communicate with warmth and kindness.

• A natural people person, you will get know our members (and their dogs) by name.

• Can confidently adapt to working across the main restaurant, terrace and event space.

• Values flexibility and can work a range of weekday and evening shifts.

Most importantly, you'll be someone who enjoys being part of a supportive team who take great pride in everything they deliver.

Why x+why?

The Orchard is led by a genuinely hands-on General Manager who is always visible on the floor, supporting the team and setting the tone for a welcoming, positive culture. We've built an environment that's collaborative and ambitious, where people are encouraged to bring their personality to work, learn new skills and grow in confidence.

And as an added bonus, the whole team are a fantastic bunch who although work hard for our members, also want to have a little fun along the way. Plus you will have free weekends, as we are only open Mon-Fri!!!

We welcome people from all walks of life. We believe the best teams are shaped by unique stories, varied experiences and fresh perspectives.

What next?

Simply click on the Apply button below and upload your CV.

One small ask: while AI has its place, we'd love your cover letter to sound like you. Keep it short, honest, and in your own voice and in return, we promise every application will be reviewed by a real person.

All applicants must have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role.