Human Resources Apprentice

Summary

We are looking for a Human Resources Apprentice to join our People & Culture team at The Grimsby Institute. You'll support our recruitment processes by advertising vacancies, completing pre-employment checks, handling enquiries and providing HR administration, gaining valuable experience in a busy People & Talent function.

Wage

£16,026 a year

Training course

HR support (level 3)

Hours

Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm (1 hour for lunch)

37 hours a week

Start date

Monday 17 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Support the end-to-end recruitment process, including advertising vacancies, arranging interviews and issuing recruitment documentation.
• Complete pre-employment checks, including right to work, references, DBS checks and qualification verification.
• Maintain accurate employee records and HR systems, ensuring compliance with GDPR and data protection requirements.
• Respond to HR queries from managers and staff, providing first-line advice and escalating where appropriate.
• Produce contracts, offer letters, employment amendments and other HR correspondence.
• Support the onboarding and induction process for new employees.
• Monitor probation periods and support managers with review documentation.
• Prepare reports and HR data to support decision making and workforce planning.
• Organise meetings, take minutes and coordinate HR-related activities.
• Support employee wellbeing, engagement and learning initiatives across the college.
• Assist with absence management administration, maintaining accurate records and producing reports.
• Ensure HR policies and procedures are followed and communicated effectively.
• Work collaboratively with recruiting managers and external agencies where required.
• Maintain confidentiality and handle sensitive information professionally and ethically.
• Contribute to the continuous improvement of HR processes and administrative systems.
• Develop knowledge of employment legislation and apply this appropriately in day-to-day work.
• Work towards achieving the Level 3 HR Support Apprenticeship by completing off-the-job learning and demonstrating the required knowledge, skills and behaviours.

Where you'll work

Nun's Corner
Grimsby
DN34 5BQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TEC PARTNERSHIP

Training course

HR support (level 3)

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

• Level 3 HR Support.
• A bespoke programme of technical and vocational training.
• Functional skills in Maths and English*if applicable.

The successful candidate will be assigned a dedicated work-based trainer who will provide support and guidance throughout the course. This Apprenticeship is blended online delivery; the successful candidate will need to attend online taught sessions as is required as part of the apprenticeship. 

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C or above)
• Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

Prior to applying, please ensure you are able to get to and from this workplace within the operating hours Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and maths. You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team.