Role: Sr D365 SME (Sales and Marketing)
Location: Reading, UK
Type of role: Contract
Work mode -Hybrid - 2- 3 Days onsite in a week
JD:
SSE is looking for an experienced Dynamics 365 SME with deep expertise in D365 Sales and Marketing with a proven track record of leading similar business transformation initiatives. The SME would be expected to:
KEY ACCOUNTABILITIES
- Demonstrate standard Dynamics 365 capabilities and showcase fit-to-standard approaches.
- Share lessons learned and best practices from comparable D365 implementations.
- Challenge unnecessary customization requests and promote maximum adoption of OOTB functionality.
- Help business stakeholders understand what "good" looks like through industry-leading processes and operating models.
- Facilitate workshops, guide business discussions, and advise on solution design decisions.
- Act as a trusted advisor to both SSE and TCS teams, helping bridge the gap between business expectations and platform capabilities.
- The ideal candidate should be an experienced D365 practitioner with strong consulting and stakeholder management skills, capable of influencing senior business leaders and driving alignment around best-practice CRM processes, demonstrate how Standard OOTB workflows /approach can benefit business.
- Provide overall Technical Assurance across Design/Architecture/Integration/Configuration/Customization/Test strategy and act as the technical authority for the program.
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