Customer Service Co-ordinator

We are recruiting for one of our well-established, market-leading clients who are looking to appoint a Customer Service Co-ordinator to join its successful and supportive team.

This is an excellent opportunity for a highly organised and customer-focused individual. You will be working closely with a team of Account Managers, responsible for managing customer enquiries, coordinating administrative processes and ensuring the highest standards of service are delivered throughout the customer journey.

The Role:

Your responsibilities will include:

• Providing day-to-day administrative support to the Account Management team, ensuring systems and records are accurate and up to date.
• Managing shared inboxes, prioritising customer queries and ensuring they are responded to efficiently.
• Preparing quotations, reports and customer information to support the wider team.
• Coordinating vehicle orders with internal departments and external partners to ensure a smooth and accurate process.
• Working collaboratively across the business to resolve queries and maintain excellent communication.
• Contributing to an outstanding customer experience through efficient, proactive support.

Skills & Knowledge:

This role is all about potential. We're looking for someone who is enthusiastic, eager to learn and ready to build a long-term career.

• Excellent organisational and administrative skills with a strong eye for detail.
• A positive, professional attitude and a willingness to learn.
• Strong communication skills and the ability to build positive working relationships.
• The ability to prioritise a busy workload and meet deadlines in a fast-paced environment.
• A proactive, adaptable approach and the desire to be part of a collaborative team.

The successful candidate will be proactive, detail-oriented and able to manage multiple priorities with confidence. If you come from a strong customer service background and are looking for your next challenge, please send us your CV today.

If you have not heard from us within 5 working days, please assume that your application has not been successful on this occasion