Business Administration Apprenticeship

Summary

This is an exciting opportunity for an enthusiastic individual looking to begin their career with a leading automotive manufacturing company while gaining valuable experience across a wide range of business support functions.

Wage

£15,808 a year

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8:00am - 4:30pm.

38 hours a week

Start date

Saturday 19 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, you will develop the knowledge, skills, and confidence required to support a busy office environment. You will be involved in a variety of administrative activities, including managing communications, coordinating schedules and meetings, maintaining accurate records, preparing documents, and providing general clerical support to help ensure the smooth running of the business.

Day to day tasks include:

• Answering the telephone for internal and external
• Maintaining accurate records and completing data entry tasks.
• Supporting the coordination of subcontractors
• Communicating with departments including production and Support.
• Ensuring paperwork and documentation are completed accurately
• Helping maintain a clean, organised, and safe working environment.
• Learning company systems, processes, and procedures.
• Providing general administrative support to departments

Where you'll work

Holyhead Road Priorslee
Telford
TF2 9TY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period.

You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Telford, TF3 3AJ, followed by monthly assessor visits to you in your company

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 4-9 minimum)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Logical
• Team working
• Initiative
• Proactive
• Adaptability