Acting Deputy Manager

Hours: 36/37.5/42/48

Salary: £14.11

Overview of the role

You will be assisting the Home Manager in the operation of a residential care home. Your duties will include development, implementation and monitoring of individual care plans; assisting with staff supervision and administrative control; and ensuring compliance with all relevant codes of practice and legislation.

The position requires extensive knowledge, including supervisory experience from working in Adult Social Care. You will need to have a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation.

Key duties

• Identifying residents' emotional, physical, psychological, social and spiritual needs and make appropriate decisions for action in consultation with the management team
• Coordinating and leading the staffing team, under the direction of the Home Manager
• Supporting the Home Manager by effectively conducting inductions and supervisions
• Conducting regular team meetings and delegating responsibilities amongst the team
• Supporting the Home Manager in maintaining appropriate levels of staffing by planning and managing a rota
• Supporting the Home Manager in managing the impact of absence
• Ensuring staff are up to date with training
• Actively assisting and supporting the Home Manager with investigations, disciplinaries and grievances
• Working in collaboration with other departments and homes within the Company
• Conducting risk assessments for both staff and residents

Personal attributes

Being patient, reliable, flexible, a team player and a good communicator are key characteristics of a successful Deputy Manager.

What are the benefits?*

• Learning Academy - Adult Care Worker Level 2 and Lead Adult Care Worker Level 3 qualifications for all staff
• Enhanced holiday entitlement - starting from 34 days inclusive of Bank Holidays
• Sick pay entitlement
• Employee Assistance Programme - comprehensive health and wellbeing support for staff
• Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
• Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
• Christmas bonus - vouchers for all staff members
• Life insurance
• Annual staff awards - this year each winner received £400 and we had over 30 winners in total
• Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
• A paid day off on your birthday
• Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected at random, receive £500 each, tax-free
• Blue Light Card eligibility
• Reclaim prescription costs for Hormone Replacement Therapy (HRT) and access free feminine hygiene products whilst on shift
• Stream – a financial wellbeing app that enables you to: track your earnings; save with high-street beating interest rates; choose to access your earnings ahead of pay day with flexible pay; receive discounts with hundreds of retailers; learn with financial coaching and education, and much more

*minimum service periods and apprenticeship funding eligibility applicable to some benefits

Who are we?

Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30 years’ experience, we’re at the forefront of national best practice, with among the highest CQC ratings  of any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employers for the second year in a row!

Our homes are more than just a place to live, they’re like a second family for everyone we support. Each home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.

In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.

Where will you work?

At El Marsh Care we specialise in delivering quality care to people living in their own homes and those living in our comfortable, secure and joyful homes. We have experienced, motivated and passionate staff that provide up to 24-hour care and support to our residents to ensure their care and social needs are met to top-quality standards. We support, train and invest in our staff so they not only do a fantastic job but they enjoy what they do; making our homes happy places to live in.

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